Essential Functions:
- Performs general receptionist, registration, and billing duties in physician office setting.
performed. - Knows and greet guests by name in person and when responding to phone calls and voicemails
- Monitor phones, register clients, schedules appointments, performs guest check-ins and check-outs, coordinates client appointments and handles complex scheduling needs
- Proficiently completes registration and check-in for appointments including insurance verification, copay collection and completing of necessary intake forms and documentation.
- Demonstrates a thorough and accurate knowledge of all necessary software essential to the position
- Properly opens and closes each shift when required according to the Policies and Procedures
- Helps stock inventory for retail sale; ensures that the work and retail areas are clean, safe, and well-maintained.
- Performs other duties as assigned by the management team
Education:
- High School Diploma required
Qualifications/Requirements:
- Prior administration experience in a physician practice recommended.
- Prior experience in customer service, retail or spa setting strongly preferred.
- Knowledge of computerized scheduling (MindBody) & EMR (Epic) system a plus