Candidate Experience: Previous staff management and office operations experience in a large healthcare / medical group practice setting. Overall awareness of medical record keeping, insurance pre-certification, coding, reimbursements and insurance company relationships. Successful candidates will be professional and self-motivated with a strong multi-tasking capability.
Primary Job Responsibilities:
Administrative:
- Manages daily operations of the office, coordinates and delegates the work activities and schedules of staff.
- Works with staff to develop and implement common clinic operational policies and procedures for records, forms, scheduling/pre-cert processes, etc.
- Administers practice policies and procedures in a consistent and timely manner.
- Recruits, hires, trains & cross trains, provides orientation for and supervises assigned clerical and clinical personnel in practice facilities and maintains proper staffing levels.
- Evaluates performance and recommends merit increases, promotions, and disciplinary actions when needed.
- Conducts office meetings and seeks opportunities for continuing education for the staff as needed.
- Ensures that office space, supplies, and equipment are provided and maintained appropriately for medical staff and patient care.
- Embraces and promotes the use of appropriate technology to streamline and improve operations.
- Manages internal billing process and coordinates with external billing company
- Manages accounts payables
- Manages patient outcome tracking initiatives.
- Maintains strict confidentiality of personal health information following HIPAA policy and government regulation. Maintains and supports patient confidentiality among all staff members and outside contacts.
- Monitors and reports key performance indicators as identified by practice management team.
Job Type: Full-time
Salary: $75,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
- Monday to Friday
- Associate (Preferred)
- Office management in a healthcare setting: 3 years (Required)