- Manage various administrative tasks: greeting patients, collecting money, making appointments, conducting follow up calls, and reconciling money daily.
- Responsible for various clerical tasks: answering phones, forwarding calls, taking messages, reporting for internal or external purposes, and files documents
- Partner with staff members to: cover front desk, schedule and assist with intakes, keep patient medical records up-to-date in computer system, update/revise forms, and verify insurance eligibility.
- Corporate activities such as assist with HR functions & paperwork, implementing marketing plans, and orient new staff members.
- Support organizational and departmental philosophies, goals, and objectives, demonstrating through own behavior and motivating others to do so.
- Interact with all staff in a positive and motivational fashion supporting the Company's mission.
- Other duties, as assigned.
- High school diploma or equivalent with at least 2 years prior experience in an office setting.
- Excellent customer service skills and professional public presentation skills, including telephone etiquette.
- Proficient in basic PC skills. Microsoft Word and Excel preferred.
- Ability to maintain business and clinical files in a systematic and orderly fashion
- Interpersonal skills that promote interdisciplinary collaboration and effective communication.
- Self-directed with the ability to work with little supervision.
- Flexible and cooperative in fulfilling all obligations.
- Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers.
- Ability to maintain routine records and communicate effectively, both orally and in writing.
- Ability to work with a diverse population and exhibit excellent customer service skills.
- Satisfactory drug screen and criminal background check.
- Competitive salary
- Comprehensive benefits package including medical, dental, vision and 401(K)
- Generous paid time off accrual
- Excellent growth and development opportunities
- Satisfying and rewarding work striving to overcome the opioid epidemic
NP19