Front Office Receptionist

Southerland, Inc. has an immediate opening for a Front Office Receptionist. Southerland is headquartered in Nashville, TN and is one of the oldest manufacturers of mattresses and foundations in the United States dating back to 1893. Southerland facilities are located in Nashville, TN, Oklahoma City, OK, Phoenix, AZ and Portland, OR. This position reports to the Customer Service Manager and is a non-exempt, non-supervisory position.

BASIC RESPONSIBILITY: Direct all incoming calls to appropriate departments. Process and file the daily reports used by the various departments.

SPECIFIC RESPONSIBILITIES:

*Process daily reports for multiple locations, i.e. invoices, internal reports, etc.

*Print, process and mail invoices to the customer. Sort invoices and make copies as necessary.

*File invoice copies and scan records for internal records

*Maintain report binders for internal records

*Balance postings and scan to administrative staff

*Print and process back orders through managers

*Receive and transfer all incoming calls to various departments.

*Receptionist duties

ADDITIONAL RESPONSIBILITIES:

May perform other work/duties as assigned

EDUCATIONAL/EXPERIENCE REQUIREMENTS:

*Minimum high school education

*Computer skills (Microsoft Office Products, OSAS, etc.)

*Experience with office equipment (phones, fax, copiers, printers)

*1+ years related experience

SKILLS REQUIRED:

*Excellent verbal communication skills

*Requires strong clerical/secretarial skills

*Self-motivated and willing to take initiative to seek out answers

*Strong ability to prioritize multiple tasks and meet deadlines

*Ability to work in a fast-paced environment

PHYSICAL REQUIREMENTS: Climate controlled office environment. Exposure to machinery and equipment when visiting plant floor. While performing the duties of this job, the employee is regularly required to sit; frequently required to reach and occasionally required to stand and walk, stoop, or bend. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 20 pounds.

Job Type: Full-time

Pay: From $14.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person