Front Office Receptionist/Scheduler

Job Overview:
We are seeking a reliable and professional Front Desk Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in providing exceptional customer service and ensuring smooth operations. If you have experience in a medical or dental office setting and possess excellent communication skills, we encourage you to apply. If you have no experience, that’s okay!

Responsibilities:
- Greet patients and visitors with a warm and friendly demeanor
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify insurance information and collect co-payments
- Maintain patient records and update medical charts
- Assist with billing and coding tasks as needed
- Coordinate referrals to specialists and follow-up appointments
- Ensure the waiting area is clean and tidy
- Handle incoming and outgoing mail, emails, and faxes
- Perform general administrative tasks such as filing, scanning, and data entry

Requirements:
- Previous experience working in a medical or dental office preferred but not REQUIRED
- Proficient in using electronic medical records (EMR) systems such as ER, Eaglesoft, eClinicalWorks, or similar NOT REQUIRED but willing to learn
- Familiarity with medical terminology and procedures
- Strong organizational skills with attention to detail
- Excellent verbal and written communication skills
- Ability to multitask and prioritize tasks effectively
- Professional demeanor with the ability to handle confidential information
- High school diploma or equivalent

We offer competitive pay based on experience and qualifications. This is a full-time position with regular business hours. If you are looking for a rewarding opportunity to contribute to a healthcare team, please submit your application today.

Job Type: Full-time

Pay: $17.03 - $20.50 per hour

Expected hours: 34 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Ophthalmology

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to Relocate:

• Chattanooga, TN 37421: Relocate before starting work (Required)

Work Location: In person