Medical Receptionist/Front Office

Innova Dermatology
Hendersonville, TN 37075

Are you a self-starter with a positive attitude, and a desire to go above and beyond? You may have the qualities needed to be part of our amazing Innova team!

Innova Dermatology was established in 2019 with the goal of providing the highest quality dermatological care to the Sumner County area. Our goal is to attract and keep the best employees— individuals who love what they do, work hard, and give their best to our patients every day.

We are a small family-run clinic with a great local reputation and significant opportunities for growth. If you are interested in being part of this exciting growth, have a willingness to work hard and learn, we would love to have you on our team.

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Job Description:

We are seeking an excellent, friendly, professional, compassionate and organized medical front office specialist to join our busy, growing health care team. In this role, you will work at the front desk of our medical office and provide assistance to our patients and other visitors. You will be responsible for receptionist duties, corresponding with patients, maintaining the organization of our office, and ensuring that our environment is welcoming, calm, and comforting for our patients and their families.

Medical Receptionist Duties and Responsibilities

• Greet patients, vendors, pharmaceutical representatives, and other visitors to our medical office.
• Answer patient questions and provide assistance and directions when necessary.
• Field phone calls and respond to email
• Utilize our medical office software, "EZDerm" to schedule new and follow-up appointments for our patients.
• Register new patients and update necessary records.
• Distribute iPad to patients, assist patient as needed, and then check them over to ensure that required fields are completed appropriately.
• Process bills, invoices, and patient payments in office.
• Maintain confidentiality of all patient records.
• Ensure that the waiting room environment remains neat, calm, and welcoming.
• Uphold the positive reputation of our medical office by always treating visitors in a friendly, welcoming, and compassionate manner.
• Interest to take on more responsibilities with patients over time per above including rooming patients and gathering intake information about their visit in our Electronic Medical Record.

Medical Receptionist Requirements and Qualifications:

• High school diploma or equivalent
• 1+ years of experience working as a receptionist or in a relevant role preferred
• Must thrive in a fast-paced, busy work environment
• Friendly and compassionate disposition
• Excellent organizational and time management skills
• Strong interpersonal communication skills
• Ability to work independently or as part of a team
• Dedication to maintaining confidentiality of all patient records
• Office Hours: Monday - Thursdays 730-5pm; Fridays 730-3pm
• Salary commensurate with experience.

Thank you for your interest in our team. Apply with resume and salary requirements for consideration.

Innova Dermatology PC complies with all applicable federal and state laws prohibiting discrimination in hiring or employment practices on the basis of citizenship, race, color, religion, gender, age, national and ethnic origin, disability, or veteran status.
No question or item on this application for employment is intended to secure information to be used for such discrimination. Information obtained through this application will be used solely to determine eligibility for the requested job opening.

Job Type: Full-time

Innova Dermatology is an equal opportunity employer. We perform pre-employment background checks.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Dermatology

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Education:

• High school or equivalent (Required)

Experience:

• Medical receptionist: 1 year (Preferred)
• Customer service: 1 year (Required)
• Computer skills: 1 year (Required)

Work Location: In person