Front Office Receptionist/Scheduler

Job Overview:
We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Receptionist. As the first point of contact for our office, you will play a crucial role in providing exceptional customer service and ensuring smooth operations at the front desk. This is a full-time position with competitive pay.

Duties:
- Greet patients in a friendly and professional manner
- Answer phones, scan documents and input patient information into the system
- Schedule appointments using electronic scheduling systems (Dentrix)
- Verify patient information and insurance coverage
- Confirm appointments, collect co-pays, and process payments
- Maintain patient records and ensure accuracy of information
- Assist and coordination of patient appointments
- Handle inquiries and provide information about office services
- Manage incoming and outgoing texts, emails, and faxes
- Maintain cleanliness and organization at the front desk area

Experience:
- Previous experience as a Front Desk Receptionist is preferred
- Familiarity with dental terminology is a plus
- Proficiency in using phone systems and office equipment
- Strong computer skills, including knowledge of Dentrix preferred but not required
- Excellent communication skills, both verbal and written
- Exceptional customer service skills with the ability to handle difficult situations professionally
- Strong attention to detail and ability to multitask in a fast-paced environment

If you are looking for an opportunity to contribute to a dynamic dental team while providing excellent customer service, we encourage you to apply for this position. Please submit your resume, we would love to talk with you.

Note: We are willing to train the correct candidate.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• On-the-job training
• Paid sick time
• Paid time off
• Paid training
• Vision insurance

Healthcare setting:

• Private practice

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to Relocate:

• Goodlettsville, TN 37072: Relocate before starting work (Required)

Work Location: In person