Front Desk Receptionist

About us

Young and Polite Children's Dentistry is a small business in Charlotte, NC. We are professional, customer-centric and fun.

Our work environment includes:

• Growth opportunities
• Lively atmosphere
• On-the-job training

Dental Front Desk Receptionist

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk
• Perform Front Desk duties such as check in, checkout, update patient information, collect balances and estimates, verify insurance, review treatment and procedures, and scheduling appointments
• Perform other clerical receptionist duties such as answering phones, filing, photocopying, printing and faxing

Skills

• Dentrix Experience is a Plus
• Dental Terminology is a Plus
• Proven work experience as a Receptionist, Front Office Representative or similar role
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus
• Bilingual Spanish Speaking preferred

We are seeking a reliable and professional Front Desk Receptionist to join our team. As the first point of contact for our company, you will play a crucial role in creating a positive impression for our guests. If you have excellent communication skills, enjoy working in a fast-paced environment, and have a passion for providing exceptional customer service, we would love to hear from you.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Health insurance
• Paid orientation
• Paid time off
• Paid training

Healthcare setting:

• Private practice

Medical specialties:

• Pediatrics

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Dental receptionist: 1 year (Preferred)
• Office management: 1 year (Preferred)

Language:

• Spanish (Preferred)

Ability to Relocate:

• Waxhaw, NC 28173: Relocate before starting work (Required)

Work Location: In person