Customer Service Representative

Adecco is hiring immediately for Customer Service Representatives in San Juan, PR. While working as a Customer Service Representative for Adecco, you will earn $13.00/hour + other great benefits!

In this role, you will provide phone support to address the needs of members or providers, taking care to thoroughly understand the type of assistance required, ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems, research complex issues across multiple databases and work with support resources to resolve member or provider issues and/or partner with others to resolve escalated issues, may assist customers in navigating UnitedHealth Group websites while encouraging and reassuring them to become self-sufficient in using our tools, and may contact care providers (doctor’s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance when needed in a call center environment.
 
Associates with Adecco enjoy some great benefits!

 

·         Competitive benefits with options such as medical, dental, vision, and 401(k)

·         Weekly pay

Requirements:

 

·         High School Diploma/GED

·         Prior health care experience preferred

·         Previous Data Entry experience

·         Knowledge of medical or health insurance terminology preferred

·         1+ years of Customer Service experience analyzing and solving customer problems OR 1+ years of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties

·         Intermediate Windows PC navigation proficiency or higher and ability to navigate in multiple systems

·         Bilingual Spanish/English proficiency

We have multiple shifts available and can help you choose the best shift to fit your schedule!
 
For instant consideration on this Customer Service Representative position in San Juan, PR, click on Apply Now! We are hiring immediately and after submitting your application you will have the opportunity to schedule an immediate interview!

Pay Details: $13.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.