Medspa Receptionist/ Front Desk Concierge

About us:

BodyLase is the area's leading Medical Spa! In fact, we were the first stand alone Med Spa in Raleigh and we've been in business for over 20 years. Our team is committed to helping clients look and feel amazing. BodyLase is woman-owned and operated, and our team is truly like family. We offer a competitive benefit package, ongoing training, and have two great locations in North Raleigh and Cary. We are looking for a team member that has a keen eye for detail, an appreciation of the finer things, and a passion to deliver world-class customer service. Does that sound like you?

We're Hiring!

BodyLase continues to grow and we are looking for another full-time Spa Concierge to join our BodyLase Family in Cary. We are looking for an energetic, professional teammate with excellent communication skills, a passion to deliver world-class service, and a love for working on a variety of tasks.

Are you an organized people-person who takes pride in completing tasks correctly, efficiently, and effectively?

If this describes you, we encourage you to apply! Join our fun and welcoming BodyLase team as a Spa Concierge!

Requirements:

• High School Diploma
• At least 1 year of experience in Guest and/or Retail service
• Schedule Flexibility
• Full-time evening and Saturday availability
• Passion for the Beauty Industry

Preferred but not required:

• Experience with Meevo Software
• Experience working at a Medical Spa
• Bilingual

Key Responsibilities (but not limited to):

• Scheduling & rescheduling appointments
• Checking clients in/out accordingly
• Answering phones
• Managing rewards programs & EMR records
• Administrative tasks including obtaining consents, scanning documents, and uploading client files
• Answering client questions & educating them on treatments and products
• Responsible for opening/closing, spa cleanliness & overall appearance
• Participate in team effort to manage & meet spa goals

Benefits:

• Base pay between $15-$17 per hour (depending on experience)
• Paid time off
• Bonus Incentives after 90 days
• Paid lunch break
• Paid Holidays
• Employee discounts on products and treatments
• Healthcare benefit
• 401(K) Match

To begin your application process please fill out the following survey: https://go.cultureindex.com/s/bU2i0A3c7Q

Work Remotely

• No

Job Type: Full-time

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 37 – 40 per week

Benefits:

• 401(k) matching
• Employee discount
• Paid time off

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Experience:

• Retail sales: 1 year (Preferred)
• Customer service: 1 year (Required)
• Receptionist: 1 year (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person