Front Desk Associate

Receptionist

Crossroads Counseling Services, PLLC is seeking a Part Time Front Desk Associate for our Morris, IL location for 1-8pm shift, Mon - Thurs, alternating Friday day shift .

About Crossroads Counseling Services, PLLC

Crossroads is a small private practice agency offering individual, family, group counseling and medication management for substance abuse and mental health issues. We currently are staffed with 20+ clinicians offering services in Morris, Ottawa, Plainfield and Yorkville. Our practice is committed to providing the highest level of quality care and professional services. We are dedicated to preserving client rights, dignity and patient confidentiality.

Summary of Duties

Under the direction of the Office Manager/Administrative Assistant, your responsibilities will be to schedule patients, instruct and inform patients in completion of appropriate forms, HIPAA Notice of Privacy practices, check patients in/out, collect insurance information and copayments, communicate between clinicians and patients. Performs office duties as directed including answering phones, taking messages, scanning, copying, handling of medical records and will be in charge of keeping office clean.

Essential Skills and Abilities

It is imperative this individual has the ability to treat all people with respect, dignity and uphold a level of professionalism. Sensitivity and excellent customer service is essential. Must maintain HIPAA compliance and confidentiality at all times. Must be timely, organized and have the ability to multi task in times that can be demanding and fast paced. Must be a team player and able to handle direction from the Office Manager.

A high school diploma/GED and 2-4 years medical office experience a plus.

Compensation $15-17/hour

What we offer

A family like environment, we care as much about our staff as the population and community we serve. We are looking for an individual that is a right fit for us, as much as we respect that you are looking for a right fit for an organization to work within.

Work Remotely

• No

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Schedule:

• Monday to Friday
• Night shift

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 5 years (Preferred)

Ability to Commute:

• Morris, IL 60450 (Preferred)

Work Location: In person