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Form of workJoin our dynamic team as an Entry Level Customer Service Representative - an ideal role for individuals eager to embark on a rewarding career in Customer Service and make a meaningful impact.
Responsibilities:
- Respond promptly and professionally to customer inquiries, ensuring exceptional service.
- Provide expert assistance with product information, troubleshooting, and issue resolution.
- Maintain meticulous records of customer interactions and transactions for future reference.
- Identify and escalate priority issues to the relevant team member for swift resolution.
- Collaborate closely with internal teams to optimize Customer Service processes and refine product offerings.
- Adhere strictly to communication procedures, guidelines, and company policies.
Requirements:
- Exceptional verbal and written communication skills.
- Strong problem-solving abilities coupled with a customer-focused approach.
- Proficiency in multitasking efficiently within a dynamic work environment.
- High school diploma or equivalent; additional certifications in Customer Service are advantageous.
Benefits:
- Competitive starting salary.
- Comprehensive training and development programs for career progression.
- Supportive work environment fostering teamwork and individual growth opportunities.
