Donation Transportation Coordinator Lead

Donor Network West's mission is to save and heal lives through organ and tissue donation for transplantation and research.

 

At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.

 

The Donation Transportation Coordinator (DTC) enhances the mission of DNWest by providing ground transportation for the recovery teams and the DNWest staff as well as providing for pickup and delivery of organs, tissues, blood specimens, supplies and/or paperwork, and donors. The DTC Lead role communicates with on call management, recovery staff, organ clinical staff, coroners, funeral homes, hospital staff, transplant surgeons, and other key individuals and groups in a manner that reflects positively on the organization. The DTC Leadoversees the daily work load of the DTC team in conduction with the Supervisor of Logisticsand works to delegate and form a plan to make sure all required task are completed.

 

General:

• Proficient in all Driver I & II responsibilities.
• Completes documentation of driving activity on standard forms (pickup/drop-off times of team, destination, team/staff names. etc.)
• Assists with the loading and unloading of supplies as necessary.
• Responsible for delivery of the vehicles for scheduled/periodic maintenance as directed by management.
• Conducts vehicle inspection prior to every case.
• Participation in an effective driver schedule meeting minimum availability requirements.
• Ensures that general vehicle maintenance is completed including the completion of the vehicle maintenance checklist, cleaning (inside and outside) of vehicles and ensuring vehicles have been fully refueled following use.
• Arrives on time for attending department meetings, staff meetings, workshops, and other DNWest activities.
• Ability to add and remove tire chains on fleet vehicles. 

Team Transport:

• Driving recovery teams to and from donor recovery hospitals and facilities.
• Driving recovery teams to airport(s) and picking up teams at airport(s) following the completion of the recovery process.
• Drives a DNWest's vehicle with tissue and organs onboard for pickup and delivery to appropriate location.

Supply Runs and Non-Staff Related Pickups:

• Drives a DNWest's vehicle for pickup and delivery of blood and tissue samples as needed.
• Assists in Materials Management with stocking/inventory of supplies as needed.
• Responsible for driving and delivering clinical supplies to satellite DNWest offices (Fresno, Redding, Reno, etc.)
• Performs scheduled monthly cleaning at the satellite facilities per DNWest policy.
• Completes any other equipment transport needs that may arise. 

Donor Transport:

• Drives a DNWest's vehicle for donor pick up and/or drop off.
• Effectively operates transport gurneys independently and safely.
• Performs an onsite assessment of the donor prior to transport to determine initial suitability. Contacts management on call with any concerns prior to the transport.
• Recognizes and completes documentation regarding any valuables or personal items present on the donor, ensuring they are stored in a secure locker.
• Ensures necessary information regarding cooling is obtained and completes required paperwork.

Initial Referral Intake:

• When necessary, accepts inbound initial referral calls and emails from hospitals, hospices, medical examiner/coroner's offices, assesses suitability for organ and tissue donation, as needed.
• Captures all information accurately and completely into donor management software.
• Discusses screening information with MOD (Manager on Duty) as appropriate.

Lead Responsibilities:

• Training and onboard of new logistics staff
• Assist in process improvement and best practices
• Recommendations to policy updates
• Assist in building monthly schedule
• Supports Logistics, Donor Operations, Tissue Recover, Organ, Administration and Support departments as well as external partners for non-clinical transportation needs
• Assigned task to logistics staff
• Assist in audit processes 

Administrative Work:

• Staff are also required to perform some administrative work, such as training, policy review, meeting attendance and chart corrections. All work time must be properly recorded using DNWest's timekeeping method.
• Although staff are provided with equipment for remote work use, they are not expected or required to monitor or respond to routine emails or attend to administrative duties during uncontrolled, non-activated time. Administrative tasks, including timekeeping, email checking, policy review, and job-related paperwork, communications or phone calls, should be performed during activated time only. It is recommended that staff plan a two hour block of time each week, to attend to outstanding administrative duties.
• In the event of a mandatory meeting, staff will be provided with advance notice.
• Staff are not authorized, expected to, nor permitted to work from home except under the following specific guidelines. Staff may perform a maximum of two hours of administrative work from home in each pay period, without advance management approval. Of course, staff should be properly clocked in when performing any work, and comply with all timekeeping, meal period and rest break policies regardless of work location.
• "Off the clock" work is strictly prohibited.

QUALIFICATIONS

• Strong work ethic and ability to work independently with minimal instruction or supervision.
• Must perform all tasks in a safe manner in compliance with DNWest's safety policies and according to applicable regulations.
• Presents a professional image in performing position functions. Excellent customer service.

EDUCATION AND EXPERIENCE

• Required: High School graduate or GED equivalent.
• Preferred: Previous fleet/commercial driving experience.

$21.82 - $26.20 an hour

Provided compensation data is subject to change based on location and work status. Salary data provided by third party sites do not accurately reflect our pay structure.