Customer Service Specialist (Part-Time)

Job Summary:

VidaCann is proud to be one of the largest, most advanced and sustainable providers of medical cannabis in Florida. Our mission is to help our Florida friends and neighbors live their healthiest lives with our all-natural, sun-grown cannabis products.

We're currently looking for a Part Time Customer Service Specialistto join our growing team here in Lakeland. The goal of a Customer Service Specialistis to provide excellent Customer Service by focusing on education, awareness, and client solutions.

Benefits for VidaCann PT employees:

• Competitive pay, monthly incentives and advancement opportunities
• 401k Retirement Plan
• Wellness Benefit Plan
• Sick Time
• Early access to wages, before payday
• Employee discount
• Life Insurance
• Critical Illness Insurance
• Cancer Insurance

Essential Duties and Responsibilities:

• Greet, assist, and provide information and necessary services to customers.
• Verify customer ID and cannabis card status.
• Discuss and make appropriate product recommendations to customers based on their physician’s recommendation.
• Access and properly utilize the state’s Medical Marijuana Use Registry (MMUR) in dispensing product to customers.
• Dispense medication and collect payment via POS register, or upon delivery, in the form of approved payment methods (cash, debit, credit).
• Maintain all online pick-up orders and more

Qualifications

• High school diploma or equivalent
• Minimum of 2 years’ prior Customer Service related experience involving direct patient/customer interaction, preferably in specialty retail, hospitality, or health and wellness field.
• 21 years or older
• Acceptable driving record
• Ability to pass drug testing and Level 2 Florida State background check

Training will be provided to selected candidates. No prior Medical Marijuana or dispensary experience is needed.

VidaCann is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. VidaCann is dedicated to a diverse workplace. Veterans and minorities are encouraged to apply.

Job Type: Part-time

Pay: From $15.55 per hour

Benefits:

• 401(k)

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Ability to Relocate:

• Lakeland, FL 33809: Relocate before starting work (Required)

Work Location: In person