Address
Form of work
SalaryTHIS IS A HYBRID ROLE. CANDIDATES MUST BE PREPARED TO WORK 3 DAYS PER WEEK IN THE COLUMBUS OFFICE AND 2 DAYS PER WEEK REMOTELY.
Customer Support Representative/Call Center (Columbus, Hybrid)
Duration: 6 months+ Contract to Hire role
Pay Rate: $19.17
Location: 4343 Easton Commons, Columbus, OH
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on top-tier wealth management firm’s accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include the firm’s products and services, the firm’s website and mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
Requirements
· Aptitude to multi-task and adjust quickly to change in a busy financial service center
· Ability to contribute in a fast paced, team-oriented environment.
· College Degree and/or previous call center experience
Job Type: Full-time
Salary: $19.17 per hour
Shift:
- 8 hour shift
Work setting:
- In-person
Ability to commute/relocate:
- Columbus, OH: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Job Type: Full-time
Pay: $19.17 per hour
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Call center
- Hybrid work
Work Location: Hybrid remote in Columbus, OH 43219
