Job Description
- Assisting customer in using our website to place orders or find pricing information
- Answering questions regarding order status, delivery, or questions about materials we offer
- Answering phone and fax inquiries for quotes
- Managing 3-4 online chats with customers
- Entering orders using our internal entry system
- Successful transfer of larger-volume orders and inquiries to appropriate sales hubs within our parent organization
- Resolving customer requests, questions, and complaints - frequently requiring analysis of situations to determine the best use of resources
Cardinal Staffing Services, Inc. has over 25 years of experience being recognized as leaders in the staffing industry. Founded in Port Clinton, Ohio in 1994, we have grown and expanded into 5 states with 11 offices, delivering custom staffing and recruiting solutions to diverse markets. We leverage technologies, tools, and human connections to create the perfect environments to link employers and employees.