Field Service Technician

Our client, a nationwide manufacturer of commercial glass products, has an immediate need for an experienced Field Service Technician, to join our winning team in Napa.

KEY REQUIREMENTS/QUALIFICATIONS:

• WINERY ACCOUNT MANAGER
• RESPONSIBLE FOR CUSTOMER SATISFACTION, AND RELATIONSHIP BUILDING.  PROMOTING BRAND LOYALTY.
• FULLY UNDERSTAND EACH PIECE OF MACHINERY, ITS ADJUSTMENTS AND MAINTENANCE NEEDS.
• ALL ASPECTS OF BOTTLING TRAILER, INSIDE AND OUT, ARE CLEAN, SANITARY, AND IN EXCELLENT WORKING ORDER.
• MAINTAIN AND REPAIR ANY MACHINE, OR PARTS OF A MACHINE TO OPTIMIZE UPTIME, AND RELIABILITY.
• LEARN EXPLODED VIEW DRAWINGS, AND PARTS ORDERING INFORMATION.
• MUST DEAL COMPETENTLY, AND LEVEL HEADED IN A POTENTIALLY STRESSFUL ENVIRONMENT.  MAINTAIN CONTROL OF THE SITUATION, AND PUT CUSTOMER FIRST.
• PROMOTE CUSTOMER SATISFACTION, LOYALTY, AND PRIDE IN A JOB WELL DONE.  YOU ARE OUR FACE.
• MANAGE ALL ASPECTS OF BOTTLING TRUCK, TRAIN NEW EMPLOYEES,
• COMMUNICATE WITH HEAD OFFICE DAILY / WEEKLY.
• COMPLETE AND SUBMIT ALL PAPERWORK REQUIRED BY MAIN OFFICE, DAILY, WEEKLY, AND MONTHLY.
• MAINTAIN, AND CARRY OUT THE TRUCKS SCHEDULE, DICTATED BY MAIN OFFICE.
• DAILY COMMUNICATION WITH CUSTOMERS REGARDING UPCOMING  BOTTLING JOBS.  ESTABLISH START TIMES, WINERY READINESS, PACKAGING MATERIAL COMPATABILITY, ETC….
• PROVIDE A PROFESSIONAL WORK ATMOSPHERE. MAINTAIN MACHINES, AND A SPOTLESSLY CLEAN WORK ENVIRONMENT WITHIN THE TRAILER.
•  ORGANIZE CONTRACTS, WORK ORDERS, AND PHONE WORK.
• ARRANGE TRAILER MOVES WITH TRUCKING COMPANY ON DAILY AND WEEKLY BASIS.
• CONFINDENTLY IDENTIFY CUSTOMERS CONCERNS WITH WINE FILTRATION, PACKAGING MATERIAL QUALITY, AND WORKMANSHIP.  TEAMORK.
• ALWAYS BE FLEXIBLE
• TRAVEL REQUIRED
• CREATE TEAMWORK, AND CAMRADERIE WITH OTHER EMPLOYEES.

Please apply today to be immediately considered for the role!

Elgen Staffing is the fastest growing staffing agency in New Jersey. With a deep understanding of today's hiring trends and technologies we have the ability to leverage the most effective recruiting methods to find the best candidates across numerous markets and industries and place them into the appropriate position successfully. Please allow us to help you find your dream job today!