Clinical Administrative Coordinator - Csgp Inbound Call Center - National Remote

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

This position is full - time (40 hours / week) Monday - Friday. Employees are required to work an 8-hour shift schedule during our normal business hours of 10:30 am - 7:00 pm CST. Will have to rotate all major holidays.

We offer 2 weeks of paid training. The hours during training will be 8:30 am - 5:00 pm CST Monday-Friday. Training will be conducted virtually from your home

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Primary Responsibilities: 

• Initiates prior authorizations for outpatient medication injectables so members can receive medication in a timely manner.
• Take calls from providers regarding chemotherapy and specialty medication injectables as well as verifying HIPAA. 
• Take calls from providers and enter services that they are requesting into the system. 
• Must have accurate documentation and meet weekly metrics. 
• Other duties as assigned 

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 1 years of experience taking 40 calls in a high-volume Call Center environment 
• 1 years of experience in health insurance or medical billing
• Experience with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications
• Must be 18 yrs of age or above
• Ability to work an 8 hour shift schedule during the hours of 10:30 am - 7 pm CST

Preferred Qualifications:

• 1 years of experience working with ICD - 9 / 10 and CPT codes
• Professional experience in a clerical or administrative support related role
• Experience working with Microsoft Word (creating, editing, saving documents) and Microsoft Excel (creating, editing, saving spreadsheets)
• Knowledge of medical terminology
• Pharmacy experience-working knowledge of prescription drug names

Telecommuting Requirements:

• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

California, Colorado, Connecticut, Nevada, New Jersey, New York, Washington or Rhode Island Residents Only: The hourly range for California / Colorado / Connecticut / Nevada / New York / New Jersey / Washington / Rhode Island residents is $16.00 - $31.44 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #GREEN