Business Development Manager - New Customer Accounts

JOB PURPOSE:

This position is responsible to identify New Customers within target markets, develop customer relationships and materialize New Customer revenue. This position manages New Customer Accounts from discovery through qualification to purchase order receipt and production launch. The Business Development Manager gathers market intelligence by analyzing market trends, communicating with customers, identifying patterns and economic changes in the market as inputs to the company’s growth strategy. The position is responsible for collaborating with internal customers and leadership team members to align business strategies with New Customer and market trends.

ESSENTIAL FUNCTIONS:

• Responsible for the management and maintenance of the established CRM system which serves as a communication tool to detail New Customer opportunities and sales funnel revenue growth opportunities.
• Follows the Customer Qualification Process to identify and qualify New Customers by assessing the alignment to goals, risks and ethics using the Opportunity and Risk assessment tools.
• Aligns company to trends or needs identified in the market, including opportunities to grow manufacturing capabilities, value add, CAPEX, operational process improvements, etc.
• Identify market needs by collecting data on patterns, trends, and intel received in the market.
• Follows the Request for Quote (RFQ) process from quote qualification to proposal delivery to the customer.
• Works with the customer to gather 3D Models, 2D drawings/blueprints, supplier specifications and other related documents to properly perform an estimated quote.
• Collaborates with internal teams to launch new products to the operation by following the New Product Introduction process, ensuring on time delivery of New Customer product launches.
• Negotiate contracts and/or supplier agreements with New Customer base which align to company goals.
• Has a strong understanding of company’s current capabilities, potential growth for value-add capabilities based on our New Customers’ needs.

QUALIFICATIONS:

• Bachelor’s Degree required: Engineering, Business or other related field.
• Minimum 5 years of experience in sales or Business Development in contract manufacturing, experience within the Aerospace and Defense, Medical and/or Clean Energy industries preferred.
• Demonstrated ability to grow targeted customer/market revenue.
• Working knowledge of metal fabrication/CNC machining manufacturing processes preferred
  • Working knowledge of ITAR, DFARS/CMMC, and NADCAP requirements
  • Familiar with ISO 9001/AS9100 standards and associated requirements
  • Demonstrated experience working in a fast-paced, changing environment.
  • Able to travel by car and airplane, as required, for extended periods of time.
• Position requires up to 75% travel, mostly regional but may require some overnight stays.

SUPERVISORY RESPONSIBILITIES:

None

SKILLS / ABILITIES:

• Strong customer focus
• Drives for KPI results.
• Must have effective communication via e-mail, desk phone, cell phone, and in person.
• Demonstrated organizational skills.
• Skilled negotiator
• Self-motivated
• Effectively communicates facts, ideas, opinions, or concerns with people at all levels in the organization, especially when explaining technical, professional, and complex information.
• Demonstrates enthusiasm and a willingness to take on new challenges, responsibilities, and assignments.
• Encourage problem solving by identifying and raising issues in a constructive manner to be a participant in the change.
• Breaks down complex problems into manageable components to better identify next steps to take for preferred outcomes.
• Draws sound conclusions based on effective analysis of data and market trends, even when dealing with limited or ambiguous information.
• Instills trust and confidence; is open, approachable, honest, and ethical.

COMPETENCIES:

• Solves Problems: Identifies and raises issues and problems in a constructive manner. Uses sound analytical thinking to develop innovative solutions/recommendations that address problems/issues and achieve desired results. Makes effective decisions, even when dealing with limited or ambiguous information.
• Drives for Results: Commits to making a difference and adding personal value by continuously raising personal standards and striving for superior performance. Strives to go beyond what is expected. Assumes personal accountability for delivering on or exceeding expectations. Understands that change is required if our company is to remain successful and competitive. Challenges the status quo and champions new and innovative ideas. Is flexible, adaptable and demonstrates a willingness to change.
• Demonstrates a Collaborative Style: Listens actively and accurately. Seeks to understand others’ point of view by effectively paraphrasing, empathizing and summarizing. Collaborates and cooperates with team members/colleagues to accomplish shared goals; supports team decisions.
• Pursues Personal Development: Learns from past experiences and applies learning’s to current situation to improve performance. Keeps up-to-date on knowledge and skills specific to job/field by proactively creating and following through on development plans.

PHYSICAL REQUIREMENTS:

While performing duties of this job, the employees is regularly required to sit, stand and walk for extended periods of time. Must be able to lift 20 pounds. Prolonged viewing of computer monitors and screens. Repetitive motion (use of mouse and keyboard). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

Use of Personal Protective Equipment (PPE) or protective gear may be required. Occasionally exposed to risk outside diameter (OD) electrical shock. Occasionally exposed to moving mechanical parts, humid condition, fumes or airborne particles, flying metal burrs and chips and possible chemical irritants such as water-based coolants, hydraulic oils, degreasing soap and mineral spirit. Occasionally exposed to uncomfortable cold or heat.

We are an Equal Opportunity Employer. We hire based on need, job requirements, and individual qualifications, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation, or any other statusprotected by the laws or regulations in the locations we operate.