Position is responsible for preparing accurate customer invoices. Requires ability to interpret orders and convert into accurate invoices for customers. Will interact heavily with customers, operations, sales and accounting teams. Also responsible for new orders, preparing credit memos, cancellations/terminations. This position plays a critical role in the Order-to-Cash cycle. Customer service skills, accuracy, and attention to detail are essential to this position.
This position is responsible for preparing accurate customer invoices. Requires ability to interpret orders and convert into accurate invoices for customers. Will interact heavily with customers, operations, sales and accounting teams. Also responsible for new orders, preparing credit memos, cancellations/terminations. This position plays a critical role in the Order-to-Cash cycle. Customer service skills, accuracy, and attention to detail are essential to this position.
Essential Functions:
- Accurately enter billings
- Process billings on a timely basis
- Modify billings as necessary
- Prepare customer billing packets
- Invoice Delivery. Including manual uploads
- Track and resolve credit and billing issues
- Excellent customer service skills
- Assist with other billing requests, including ad hoc reporting, special projects and additional assignments as requested
Minimum Requirements:
- Proficient with Microsoft Office, particularly Excel
- Excellent communication skills
- Excellent verbal and written communication skills
- Highly organized with attention to detail and accuracy
- Work independently
- Able to prioritize work in a fast-paced office environment
- Work closely with other team members (Operations, Sales, Accounting, Finance)
- Strong data entry experience necessary
- Ability to read and perform mathematical calculations
Experience/Skills: 3-5 years prior Billing or Order Entry experience required.
Education: High School Diploma
Certifications: None
CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.