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Form of work
SalaryThe Assistant Manager is to assist the manager in effectively managing the assigned property. In the manager's absence, the Assistant Manager will assume all responsibilities associated with accomplishing property objectives as set forth by the property supervisor and the property owner. In addition, the Assistant Manager is directly responsible for maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits received.
Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
Income Collection
Maintains accurate resident records. Updates on a daily basis all rents, deposits and application fees received from residents. Issue appropriate notices when necessary (e.g., late payments, eviction notices, returned check memos/.
Deposits all receipts prior to bank close each day
Resident Relations
Maintains positive customer relations attitude
Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Will also inspect move-outs and vacancies when requested.
Marketing
Must be knowledgeable of all phases of leasing and resident retention.
Works with lease renewals each month.
Greets prospective clients, shows community and performs leasing duties as needed.
Answers and handles incoming phone calls from prospective new residents, current residents, vendors/suppliers, etc.
Maintains awareness of local market conditions and trends. Contributes ideas to managers for the marketing community and improves resident satisfaction.
Administrative
Updates required reports concerning move-out notices, activity, etc., on a daily basis and provides information to the manager.
General
Performs any additional duties assigned by manager or property supervisor.
Organizes and files all applicable reports, leases and paperwork
Proofreads all lease paperwork and processes move-ins and move-outs.
Processes all security deposit move-out reports.
Accepts service requests from residents and routes to maintenance for prompt processing. Conducts service follow-up with residents when work is completed.
QUALIFICATIONS
Position requires at least 2 year experience in property management. Must have basic computer knowledge. Bi-lingual
Computer Skills: Word Processing On-Site Rental System
Office Equipment: Calculator, Copy Machine, Fax Machine, Telephone, Key Machine.
Work Hours: Minimum of 40 hours per week. Must be available evenings, nights and weekends for staffing needs and emergencies.
EDUCATION/TRAINING
High School diploma or equivalent required
Certified Apartment Property Supervisor (CAPS/ preferred)
