Assistant Property Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Job Title: Assistant Property Manager

Reports to: Property Manager or General Manager

Job Summary: The Assistant Property Manager (APM) functions in conjunction with and in the short-term absence of the Property or General Manager (PM or GM) as the professional-in-charge of the specific asset(s) under management. The APM is responsible for all aspects of client and tenant satisfaction. Of specific importance is working with the PM or GM in achieving stated financial results (NOI and cashflow) and operating objectives (leasing, capital improvements, system enhancements, tenant satisfaction, operating expense control, etc.).

The APM is responsible for working directly with the PM or GM and client to ensure a thorough understanding of its investment objectives and the development of acceptable property-specific strategic plans and operating and capital budgets. Once developed, the APM must oversee the implementation of approved initiatives and programs by managing and coordinating the efforts of the property team.

The APM may have responsibility for the management, supervision, and professional development of other property team members such as Property Associate and/or Tenant Services Coordinator and ensuring 100% compliance with Jones Lang LaSalle’s employee performance program. Additionally, the APM is responsible for representing JLL in the local and regional business and real estate community to promote JLL’s reputation and capabilities to prospective tenants and clients.

Responsibilities

ACCOUNTING

• Budget Preparation – Participate in the completion of annual budget, income and expense, and capital improvement plan.
• Accounts Payables –Reviews and approves all accounts payable, ensuring accurate general ledger coding and property allocations.
• Accounts Receivable – Review aged delinquency report and communicate with Client Accounting Services to ensure all balances have been paid and applied appropriately. Prepares and/or reviews adjustments to tenant billing process.
• Manual Adjustment Forms – APM will be required to complete manual adjustment forms for all miscellaneous Tenant Service Request (e.g., requested HVAC over time, labor to hang white boards, keys).
• Financial Reporting - Assist with preparation and submittal of Monthly, Reports and ensure all deadlines are met as required by client. Prepare and submit monthly accruals prior to monthly reporting deadline in preparation. Complete monthly variance explanations to ensure we are staying in budget.
• Review CAM Reconciliations with appropriate manager for approval and ensure proper mailing of year-end reconciliations. Work with tenants on questions regarding the reconciliations once mailed and follow up on payments.
• Keep track of Real Estate Taxes due date; ensure checks are processed and mailed by due date and follow up to ensure payments were received and processed by the tax authorities.
• All files at the property should comply with JLL Audit requirements.

OPERATIONS

• Management Audit – Ensure compliance level of the JLL management audit is maintained and prepares all files and records in preparation for the audit annually.
• Operations Audit – Assist engineering staff in preparation of annual JLL Operations Audit.
• Leases- Review all new leases submitted and write lease abstracts. Submit lease abstract to Accounting.
• Works with Chief Engineer to assign employees to duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors, pursuant to client and Jones Lang LaSalle guidelines.
• Works with Chief Engineer to ensure that emergency evacuation procedures are kept updated and life safety systems are operating effectively.
• Assembles and analyzes contract bids, and submits bids, recommendations and standard form contract agreement to Property Manager or General Manager for execution.
• Supports contract administration processes, including drafting contracts, scopes of work, following up with vendors, and preparing mandated contract package documents for review and signature.
• Prepare and/or review the annual jurisdictional forms and filings as required. (i.e Income & Expense, Real Estate Tax payments, Property Tax fillings, etc.
• Communicates regularly with the Property team, providing necessary support and information.
• Prepares and/or reviews financial statements and reports on status of office buildings such as occupancy rates and dates of expiration of leases.

TENANT / CLIENT RELATIONS

• Customer Service – Provide superior customer service to all tenants, clients, contractors, and vendors at all times.
• Tenant Notification – Prepare tenant memos and correspondence as directed by Managers.
• Safety Warden Meetings – Work with PM, GM, and Engineering staff to plan an annual safety warden meeting.
• Tenant Move-In’s/Move-Out’s – coordinate all arrangements, notifications and acquire proper authorizations and collect certificate of insurance as necessary.
• Distribute annual tenant survey and perform follow-up as necessary.

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QUALIFICATIONS

• Bachelor’s Degree
• 2-3 years on a commercial property management team
• Real Estate License required or obtained within 1 year from Date of Hire
• Experience preparing budgets, CAM reconciliations, and other types of related financial reports is required.
• Experience using a property management accounting platform, such as Yardi, Kardin or MRI is required.
• Ability to effectively present information and respond to questions from senior level management, clients, tenants, vendors, peers, and the public.

• Ability to analyze, interpret and explain financial statements and calculate dollar and percentage variances.

• Ability to solve practical problems and deal with variety of concrete variables in situations where only limited standardization exists.

• Ability to write and speak clearly and succinctly in a variety of communication settings and styles, able to project confidence and professional expertise.

• Strategic thinker with strong implementation orientation

KNOWLEDGE, SKILLS, AND ABILITIES

• Learn quickly when facing new problems, open to change, quickly grasps the essence and underlying structure of anything, enjoy the challenge of unfamiliar tasks.
• Time Management – Self-starter, able to manage multiple projects simultaneously and under pressure.
• Use time effectively and efficiently, can attend to a broader range of activities, gets more done in less time than others.
• Written/Oral communications – Ability to speak and write clearly and concisely, get messages across that have the desired effect and speak effectively before small groups of tenants or employees.
• Attention to Detail – Thorough in accomplishing a task with concern for all the areas involved, no matter how small, will not overlook what needs to be done and can be depended upon to do each task accurately and completely.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions for office equipment, and procedure manuals.
• Ability to work efficiently autonomously or as a member of the team.
• Be a team player, dealing effectively with coworkers and internal clients at all levels and in multiple JLL disciplines.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Location:

On-site –Webster, TX

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Flexible and Remote Work Arrangements may be available

About JLL –

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

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Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday

Work Location: In person