Admissions & Scheduling Coordinator

Colorado Visiting Nurse Association has an immediate opening for an Admissions & Scheduling Coordinator Home Health.

Location: Arvada, CO

Status: Full-time

Schedule: Mon-Fri, 8-5 with rotating weekends

Pay Range: $20.14 - $25.08 per hour

Supplemental Pay: Based on position, schedule and/or availability: Overtime

Mileage and Expense Reimbursement:  Sixty-two and a half cents per mile – one of the highest in the industry!

CULTURE, BENEFITS AND PERKS: 

• We value diversity, equity and inclusion and know it matters for our team members and our patients. We provide welcoming, supportive and inclusive care to our patients and a work environment where all team members feel respected and valued.
• We support a culture of work-life balance and provide team members with two, free, confidential and robust benefit programs designed to provide solutions to the logistical and financial problems that arise in life. 
• Low healthcare premiums: no increases in five out of the last eight years
• Employer pays over 90% of employee medical premium in some plans
• Health Savings Account (HSA) with significant Employer Funding: Single $1,000, Family $2,000 
• Healthcare Benefits are effective on the 1st of the month following date of hire
• Extensive Paid Time Off (PTO/Vacation Pay/Sick Leave) and EIB (Extended Illness Bank): 18 days in the first year for FT team members
• Seven Paid Holidays with an additional Floating Holiday
• 403(b) Retirement Plan with Employer Match: 50% match up to 8% of total compensation
• Company-Paid Life and AD&D Insurance
• Career & Logo wear 
• Education Reimbursement Program
• Clinical Career Ladders
• Certification Pay
• Generous Discover-a-Star Team Member Referral Program
• Team Member Service Awards
• Early Wage Access
• Legal and Identity Protection
• Robust Leadership Development Training Programs

REWARDING WORK YOU WILL DO:

Provides excellent service to internal and external customers regarding Home Health services.  Coordinates the intake of referrals, admission of patients and scheduling of clinicians according to admission criteria and appropriateness. Collaborates with team members as to the appropriate programs and requests assessment visits. Schedules clinicians to ensure regulatory and patient safety needs are met. 

• Answers incoming calls and provides information regarding home health care programs and admissions criteria to external and internal customers.
• Works closely with Business Development and/or Clinical team/staff to ensure timely patient care.
• Receives and documents complete referral information, schedules assessment using the EMR, and coordinates the admission process.
• Manages multiple referral portals simultaneously and responds to referral partner in a timely manner, verifying staffing availability, service area and insurance within network. Collaborates with manager for clinical appropriateness. 
• Verifies that each day’s visits, both new admissions and re-visits, are properly scheduled for the correct day and time and identifies trends in non-compliance.
• Performs several scheduling functions including daily/weekly scheduling for assigned teams.
• Uses effective organization, time-management, and prioritization skills. Ability to handle multiple tasks from multiple sources in a busy setting with frequent interruptions.
• Facilitates flow of patient information and communication. Utilizes sound judgment when handling telephone calls and triaging to appropriate clinician.
• Accurately assign new referrals to caregivers on a timely basis. Assigns based on patient's needs, caregiver's skills, physical locale, and caregiver's caseload. Assures visits are properly scheduled out for the correct day. Notifies Manager promptly of staffing problems and or inability to meet productivity expectations for clinicians.
• Communicates appropriately with caregivers, patients, physicians, and other contacts and accurately. Relays messages as needed. 
• May need to assist with hospice referrals and admissions as needed. 

WHAT WE ARE GOING TO LOVE ABOUT YOU:

• Minimum Education:   High school diploma.  Degree from an accredited university in medical, business, or human relations preferred.
• Minimum Experience:  One (1) year clerical/customer service experience/data entry (home health preferred). Experience in extrapolating referrals from portals preferred.  
• Required License: None 

PHYSICAL REQUIREMENTS:

• Ability to lift/carry a minimum of 30 lbs.

Colorado Visiting Nurse Association is affiliated with Care Synergy, a nonprofit network of community-based hospice and palliative care organizations serving Colorado’s Front Range and the Region’s Largest Home Health, Hospice, and Palliative Care Network. Care Synergy provides mission support services to better equip Colorado Visiting Nurse Association to operate as a distinct and independent organization while working together to share best practices and serve more Coloradans along the Front Range.

If you need assistance completing the electronic application please contact our Talent Acquisition team via email at cs-recruitment@caresynergynetwork.org. You may also call the Human Resources Department at (303) 228-5647. Applications can be completed in-person at any one of our affiliate office locations.

The Organization does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, disability, creed, ancestry, genetic information, marital status, sexual orientation/identity, transgender status, military or veteran status, or any other characteristic protected by federal, state, or local law. This prohibition includes unlawful harassment based on any of these protected classifications.