Scheduling Coordinator/Patient Concierge

Are you looking to work in a fast-paced office with a small, collaborative and fun team? If so, our well-established, patient-centric private endodontic practice is looking for you! We are located near the Denver-West area, 12 miles west of Denver, CO, and have an immediate need for a friendly and energetic Front Office Scheduling Coordinator to join our team.

Office Days: Monday - Thursday

Responsibilities:

- Answer phones and schedule, shift and confirm patient appointments

- Manage schedule by adhering to template guidelines and keeping schedule full

- Call referring offices to retrieve patient information, referrals or radiographs. Utilize these calls to

help grow and maintaining referral relationships

- Communicate openly and often with Office Manager and clinical team on schedule

changes/opportunities/etc

- Insurance verification and submission

- Process patient payments and co-pays

- Prepare treatment plan estimates and present treatment options

- Schedule and confirm appointments for patients, ensuring accuracy and efficiency

- Maintain patient records and update information in electronic health record systems (EndoVision)

- Manage front desk operations, including checking patients in and out, collecting payments, and maintaining a clean and organized reception area

- Collaborate with healthcare providers to ensure smooth workflow and patient satisfaction

- Adhere to HIPAA guidelines and maintain patient confidentiality at all times

Requirements:

- Dental experience preferred, but not required

- Top-notch customer service (warm, friendly, high energy, accommodating)

- Excellent communication skills and efficient with time-management

- Highly organized

- Collaborative team player and dependable self-starter

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, or qualifications required

Job Type: Full-time

Pay: $22.00 - $28.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Healthcare setting:

• Dental office
• Private practice

Schedule:

• 8 hour shift
• No weekends

Application Question(s):

• How would you describe your customer service skills?
• Please provide a short summary of the benefits you think you might be able to add to our practice:

Ability to Relocate:

• Golden, CO 80401: Relocate before starting work (Required)

Work Location: In person