Resident Care Coordinator & Staff Scheduler

Who are We?:

As a Sinceri Senior Living community and certified Great Place to Work®, we are an established and dedicated senior living care provider, where every team member takes great pride and responsibility in creating Meaningful Moments ® for our residents. We strive to make each resident interaction positive, meaningful, and unique to them. Through an in-depth understanding of our resident’s life stories, we are able to Honor their Experience of Aging and create an environment that feels just like home.

If you are interested in building your health care career,providing holistic care for our residents and their families, and would like to see what our community has to offer, apply online and join our amazing team.

Certified by our employees as a Great Place to Work ® for our 5th Year in a row!

• 93% of our associates shared "My work has special meaning; this is not just a job."

• 95% of our associates shared "People celebrate around here"

• 94% of our associates shared "I’m proud to tell others I work here"

• 91% of our associates shared "People care about each other here"

Questions about the application process? Come visit us and our staff will be happy to assist you!

Minimum Eligibility Requirements:

• BA in Healthcare related field - preferred

• Qualified Assessor - preferred

• Knowledge and experience processing in Scheduling databases.

• Working Knowledge of computers, including Excel, Word, and MS Office

• Knowledge of nursing specialties, opportunities, and qualifications

• Must possess sensitivity in understanding employees’ needs while maintaining a sense of balance to ensure that staffing/scheduling requirements are met for the facility.

• Ability to represent the facility in a positive and professional manner.

• Must be able to work effectively in an individual or team setting.

• Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.

Essential Functions:

Supervisory/Management:

• Acts as Manager on Duty for the assigned shift in absence of Administrator or HSD

• Deals appropriately with a family member and visitor concerns or complaints, documenting the issues and actions taken through the appropriate reporting mechanism

• Manages minor physical plant issues that arise during assigned shifts, reporting as necessary to Maintenance Director and Administrator

• Locks outside doors (p.m. shift); unlocks outside doors (a.m. shift)

• Makes Caregiver shift assignments and ensures that assigned duties are completed in a satisfactory manner

• Monitors the performance of caregivers for compliance with established policies and procedures, and to ensure quality Resident Care

• Reports Caregiver performance issues to HSD or Administrator and provides input for Caregiver performance evaluations

• Manages shift coverage when staff members call in sick for the oncoming shift

• Participates in Caregiver orientation and training

• Responsible for scheduling and other staffing duties, as requested

• Conducts building tours when requested

Resident Care:

• Communicate with family members, physicians, and other outside healthcare providers, such as hospice, wound care, PT, OT, Pharmacy, etc.

• Exercises independent discretion in responding to resident emergencies, determining the need for and contacting emergency services, and/or physician and family, as appropriate

• Documents observations, concerns, changes in resident conditions, incidents, and/or accidents, and ensures that follow-up documentation occurs until the issue is resolved

• Reports observations, concerns, and changes in resident condition to Health Services Director (HSD) or Administrator

• Communicates resident needs and concerns to family members and physicians

• Records and implements physician orders, following appropriate procedures for fax and telephone orders

• Ensures that information and interventions recorded on resident service plans are implemented by Caregivers

• Receives reports from caregivers before the end of the shift

• Gives report to oncoming Charge Nurse or Lead Caregiver

• Receives report from outgoing Charge Nurse or Lead Caregiver

• Will take the lead on first aid response, safety, and disaster situations while on duty

• Participates in the narcotic count

• Sets up, dispenses, and documents all resident medications

• Responsible for maintaining an orderly medication cart, medication room, and accurate medication administration records

• Monitors the daily care of all residents

Staffing/ Scheduling:

• Establishes staffing patterns and schedules for nurses and nursing assistants.

• Works with human resources to advise them of staffing needs, terminations, and other information necessary for the smooth flow of work regarding employees.

• Participates in in-service training.

• Assists in securing staff for absences, leaves, etc., adjusting schedules as required.

• Maintains records on vacations, sick leave, leaves of absence, holidays, and excused and unexcused absences, and recommends appropriate action.

• Assists in administering the uniform policy for the facility.

• Works with the health services supervisor to schedule training classes.