Front Desk Coordinator/Scheduler

Front Desk Coordinator/Scheduler

Primary responsibilities for this position include the following:

• Appointment scheduling

• Answering/returning/triaging phone calls

• Appointment check-in/out

• Insurance eligibility checks

• CPAP data downloads

• Patient education regarding physician instructions at check-out

• Monitoring of pre-registration process

• Pre-visit follow-up to ensure all required information is collected and on file
• Assisting patients/providers with Telehealth appointments as needed

Education and/or Experience:

Preferred:

• High school diploma or equivalent
• 1-2yrs experience in a medical office

Other Skills, Qualifications and Abilities:

This position requires good communication skills, good interpersonal skills and a friendly, pleasant manner. A professional appearance and excellent telephone etiquette is essential. Basic understanding of technology to the level that you are able to explain/walk a patient through questions/issues with Telehealth appointments (i.e. basic computer skills, ZOOM, smart phones, etc.). Attention to detail, and ability to maintain a professional attitude in a busy environment. Team environment requires a patient and helpful demeanor to assist patients in feeling welcome, comfortable and relaxed. Ability to work well with others.

Aptitudes and Temperaments:

Must have a high level of energy with the ability to adjust to any justifiable pace. Exhibit behavior which emphasizes compassion, quality, loyalty and conscientiousness. Ability to establish and maintain effective working relationships with patients, their families and staff members.

Full health benefits, 401K, Paid-Time Off. Competitive wages and a lot of room for growth/promotion.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Pulmonology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Shift availability:

• Day Shift (Required)

Work Location: In person