Administrative Receptionist

Join Elica’s mission and become a part of a team where every day is an opportunity to make a positive impact in your community!

At Elica Health Centers, we share a common goal: provide the best possible patient care to our growing community! Our passion extends throughout Elica, from the exceptional healthcare services we provide to our underserved patients at our Community Health Clinics and state-of-the-art mobile medicine program, Health on Wheels, to our Resource Center where we empower patients and members of the community to connect with resources to help them build healthy and full lives.

WHAT YOU'LL DO:

The Administrative Receptionist will perform essential functions to support Elica's administrative office in the Arden area of Sacramento. Some essential functions may include managing schedules, scanning and inputting Administrative records, coordinating meetings, and/or scheduling other appointments for managers in a variety of departments. The Administrative Receptionist should also have a general working knowledge of all departments within the organization. This will prepare them to handle general inquires they might receive, and direct those inquires to the appropriate department.

BENEFITS:

Elica is proud to offer an exciting benefits package to qualifying full-time employees which can support your health, your family, and help you plan for the future.

• 403B retirement savings account with up to 4% employer matching contribution and 100% immediate vesting.
• Healthcare: Medical (Kaiser or Western Health Advantage Options), Dental, Vision - Individual and family plans available
• Company funded Health Reimbursement Arrangement (HRA) to help pay for out-of-pocket costs related to medical coverage
• FSA Plans: 2 options for Flexible Spending Accounts - Health Care FSA and Dependent Care FSA
• Company paid basic Life and AD&D Insurance. (supplemental life and AD&D options available)
• Optional Critical Illness, Accident, ID Theft Protection and Pet insurance potions
• Accrued paid time off and paid holidays.
• Employee Assistance Plan with five (5) free counseling visits, financial services, legal services, and a plethora of online resources.
• Tuition Reimbursement program and CME/CEU program.

Learn more about Elica’s services and mission at our website or check us out on Facebook.

Compensation Dependent Upon Experience -

$18.00 - $23.40 an hour

WHAT ARE WE LOOKING FOR?

The successful candidate will be willing and able to:

• Handles and answers external and internal phone calls; transfer calls to the appropriate department.
• Demonstrates effective, helpful, and positive internal and external customer relations
• Schedules and coordinates meetings/appointments
• Uses customer service and interpersonal skills to screen visitors and callers effectively and quickly, answering questions or resolving problems, or directing to appropriate resource.
• Works on multiple of projects simultaneously with continual interruptions
• Assists in organizing and setting up meetings
• Develops work processes that aid in the efficiency of the department
• Composes oral and written communication at the direction of the manager
• Inputs data and completes other clerical tasks as needed.
• Sorts incoming mail, both US, deliveries, and internal mail.
• Logs in all checks – accounts payable, and Medical Records
• Maintains inventory of break room supplies. Maintains the inventory of office supplies.
• Creates new employee badges every Monday. Receives requests for and creates replacement badges for current employees.
• Provides excellent customer service and demonstrates the Elica values of respect, integrity, collaboration and service with internal and external customers.
• Provides coverage for occasional early morning and evening meetings as needed
• Respects and maintains confidentiality
• Performs other duties as assigned.

Thesuccessful candidate has:

• Calendar management and scheduling experience
• At least 1 year of call center or Administrative reception experience
• Experience with managing multi-phone line systems
• Outstanding skills in customer service and customer service attitude.
• At a minimum, intermediate proficiency in computer use including MS Office and GSuite applications.
• Ability to maintain confidential information
• Excellent problem-solving skills and resourcefulness in obtaining necessary information and knowledge in administrative and patient related matters.
• Experience handling multiple tasks with frequent interruptions.
• Bilingual preferred

Additional Requirements

• Must have a current and valid California driver’s license and the ability to provide proof of personal auto insurance on the vehicle driven during working hours.
• If selected for an employment opportunity with Elica Health Centers, external hires must provide proof of immunizations (Hepatitis B, MMR, Varicella & Tetanus), tuberculosis clearance, and proof of COVID-19 vaccination status* prior to their scheduled start date. Please be advised that this position is subject to criminal background investigation and drug screen.

Physical Requirements and Work Environment

The work environment is characteristic of normal office conditions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to handle or lift. The employee is occasionally required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment is usually quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Elica Health Centers is a healthcare facility that adheres to the mandates issued by the California Department of Public Health including the recent orders regarding the COVID-19 vaccine. Medical and religious exemptions will be considered.