Position Summary:
The Administrative Coordinator provides expertise in Customer Service activities in a way that assures the customers expectations are consistently and satisfactorily achieved, and decisions are based on supporting the business objectives. This position is responsible for analyzing customer requirements and assigning/scheduling equipment as needed. This is a true project coordinator entry/intermediate level role.
Essential Functions and Responsibilities:
- Assign equipment and/or operators ensuring the most economical and quickest methods are utilized.
- Plan and schedule projects in a cost effective and efficient manner.
- Primary customer contact at the day to day level during a rental engagement.
- Establish and maintain good communications with internal and external customers.
- Provide technical expertise and guidance to customers.
- Insures that all Company Control Bulletins, Policies and Procedures are followed precisely for the management of the rental equipment.
- Insures the accuracy of the branch's rental/sales paperwork through research, resolution, and reconciliation of any discrepancies in systems used for inventory.
- Insure timeliness of all rental activities and reporting.
- May assist in the coordination of rental fleet Cycle Counts and Physical Inventories.
- Coordinate equipment transfers between divisions as needed to meet customer demand.
- Additional responsibilities as assigned by supervisor.