Administrative Assistant/Receptionist

We are a locally owned & operated pest control company. We currently looking for the right person to fill our full time Office Assistant position. Job pay is based on experience in below.

Qualifications:

• Proficiency in Apple computer literacy, including familiarity with MacOS and applications such as Numbers and Pages.
• Superior communication and customer service skills, including proficiency in handling phone, email, and text communications.
• Certification as a notary public, or willingness to obtain certification.
• Ability to type a minimum of 50 words per minute.
• Experience with multi-line phone systems.
• Effective task-switching capabilities and efficiency in managing multiple tasks.
• Strong prioritization skills with the ability to handle a diverse workload.
• Preferred (but not mandatory) familiarity with the PestPac/WorkWave platform.
• Basic understanding of pest control industry terminology.
• Professional demeanor in appearance and manner.
• Knowledge of popular social media platforms.
• Detail-oriented with the ability to work independently.
• Local knowledge of the River Valley and Northwest Arkansas area.

Responsibilities:

• Manage incoming communication, including phone calls, voicemails, texts, and emails, providing information about our services.
• Perform data entry tasks, including the processing of payments, work orders, invoices, deposits, etc.
• Prepare and manage legal documents.
• Compile and submit various reports.
• Handle scanning and filing tasks, both digital and physical.
• Assist in social media marketing and advertising efforts.
• Aid in scheduling and routing technicians, ensuring efficiency and full scheduling.
• Address and resolve customer complaints and issues effectively.
• Support accounts receivable and collection efforts.
• Maintain and update customer files using customer service software.

Application Process:
Please apply through Indeed. Interviews will be scheduled based on application reviews.

Extermco Termite & Pest Control, Inc
5010 South 35th
Fort Smith, AR 72903

** Due to monetary transactions involved in our business we reserve the right to perform Criminal Background Screenings prior to hiring**

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift

Ability to Commute:

• Fort Smith, AR 72903 (Required)

Work Location: In person