Front Desk Administrative Assistant

POSITION DESCRIPTION

POSITION TITLE: FRONT DESK ADMINISTRATIVE ASSISTANT

RESPONSIBLE TO: OFFICE MANAGER

JOB CLASSIFICATION: FULL-TIME/NON-EXEMPT

PURPOSE OF JOB:

Provide financial and administrative support and services to the Office Manager, Vice President of Finance & Administration, and staff of Hope Cancer Resources. Serve as receptionist for Hope Cancer Resources by graciously welcoming patients and guests, being the first point of contact both in person and over the phone.

ESSENTIAL FUNCTIONS OF JOB:

· Face and voice of Hope Cancer Resources requiring professional greeting and routing of guests and patients in person and over phone.

· Responsible for opening the building at 8 AM and closing the building at 5 PM.

· Responsible for processing and mailing Accounts Payable checks twice a week.

· Extensive Google calendar usage, with primary responsibility for facility calendar.

· Tracking of building safety and security by maintaining a visitor check-in/out log, monitoring security web cameras and weather radio alerts.

· Maintain postage meter, daily mailings, departmental postage allocations, and all mail-related activities for Hope Cancer Resources.

· Assist with oversight of printer maintenance, printer/fax software, printer readings and departmental allocations.

OTHER JOB RESPONSIBILITIES:

· Maintain clean and pleasantly organized lobby and hospitality areas.

· Assist in maintaining up-to-date certificates of insurance and W9s on all vendors.

· Assist with maintenance of phone system software, providing employees with personalized phone capability and updated phone lists.

· Distribute incoming deliveries, mail, and faxes ensuring compliance to internal HIPAA guidelines.

· Maintain and replenish employee administrative supplies.

· Other duties as assigned by the Office Manager and Vice President of Finance and Administration.

JOB SPECIFICATIONS:

· Must enjoy multi-tasking and be comfortable and patient with both busy and slow periods of activity.

· Must enjoy and be eager to work with software and technology products, including but not limited to Outlook, Excel, Word, G-Suite products including Google calendars, and those relating to phone systems. Excellent interpersonal skills with servant-hearted attitude, including the ability to get along well with others.

· Excellent oral and written communication skills.

This person should be professional, friendly, patient and cordial; should relate well to the patients, their family members and the general public. This position has access to confidential information and complete confidentiality is required. The physical demands of this job include sitting for long periods and computer usage.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Ability to Commute:

• Springdale, AR 72762 (Preferred)

Ability to Relocate:

• Springdale, AR 72762: Relocate before starting work (Required)

Work Location: In person