Job Overview:
As an Administrative Assistant, you'll be responsible for assisting to the administration and coordination of all of the day-to-day operations of an assigned Community Association including handling customer service function and maintaining communication with Board of Trustees and homeowners.
This position is 9-5pm, Monday-Friday at The Galaxy Condomimium in Guttenberg, NJ.
Your Responsibilities:
- Provide excellent customer service and maintain open lines of communication with fellow
associates, homeowners and Board of Trustees - Have general knowledge and understanding of building systems and components
- Log work requests in Connect and generate work orders for maintenance staff and/or contractors
- Update work order log with notes and action taken by vendors.
- Close open work orders in system when complete by vendor. Work order is not considered complete
unless the vendor has signed original work order and returned to office. - Update and maintain community information in Connect, including but not limited to the Community Web Site, Community Projects, Management Reports and all Association documents and forms
- Utilize Connect's Resident Alert feature in order to keep homeowners apprised of Association activities and important updates, subject to Board authorization
- Provide Manager with work order log for inclusion in Board package.
- Such other duties and responsibilities as may reasonably be directed and required
Skills & Qualifications:
- Minimum of 3 years business experience in an administrative capacity or related experience
- Critical thinking, problem solving, judgement and decision-making abilities are necessary.
- Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
- Ability to work with sensitive and/or confidential information.