We are actively seeking a dedicated and detail-oriented Administrative Assistant - Scheduler to join our Altoona team. In this pivotal role, you will serve as the primary point of contact for coordinating appointments and overseeing schedules for both clients and staff members. The ideal candidate possesses outstanding organizational and communication skills and is adept at managing substantial phone and email correspondence to guarantee a seamless and efficient scheduling process. If you thrive in a dynamic work environment and excel in multitasking, we invite you to apply for this essential role within our organization.
Compensation:$18 - 20 hourly
Responsibilities:- Assist clients or potential clients with scheduling appointments or initial consultations, while providing great customer service.
- Organize and maintain the calendars for various staff members to ensure all appointments are correctly and promptly added.
- Answer phone calls, direct callers to the appropriate staff members, and/or e-mail the appropriate staff member a message related to the call.
- Handle all tasks for new initial consultations.
- Prepare files for new clients by creating physical and electronic files.
- Serve as a notary or witness, as needed for appointments.
- Perform general operational tasks including but not limited to, copying, scanning, mailing and postage, assisting drop-in clients, filing paperwork, handling voice mail messages, etc.
- Ensure the highest level of client satisfaction by responding promptly to all client calls, questions, or inquiries.
- Customer service or administrative experience required
- High school diploma or GED required
- Shows great interpersonal skills and excellent written communication
- Shows ability to quickly finish very detailed work
- Navigates computer programs with ease
- Proficient in Microsoft Office applications (Work, Excel, Outlook)
At Steinbacher, Goodall & Yurchak, our commitment to a solutions-oriented work environment is realized through teams that are bound by mutual respect and accountability and who strive for continuous learning and growth.
Does that sound like an environment you would like to work in? Are you a team player who is eager to learn, solutions-oriented, and reliable? If so, we may have a place for you on our team!
We have offices in Williamsport, State College, Wyalusing, and Wysox, PA. We also have opportunities for virtual positions!
Our employee benefits include: Paid time off, Holiday Pay, Jury Pay, Birthday Off, Bereavement Leave, Health, Dental, Vision, Disability, Life Insurance, Retirement Plan, Gym Membership, and Tuition Assistance.