Administrative Assistant - Front Desk

Summary: The Administrative Assistant performs a variety of clerical, secretarial, and receptionist duties. Provides direct support to the leadership team and assigned committees.

Essential Functions:

• Provides general support to a number of program areas.
• Prepares, edits, revises, and prints letters, tables, reports, forms, flyers, tributes, grants, and other materials.
• Data Entry and report generation
• Collates data from satisfaction surveys.
• Uses general office equipment and ensures equipment runs effectively. Maintains supply of paper, toner, print cartridges, and general machine operation.
• Assists in the maintenance of case records and general filing.
• Provides feedback on activities and any concerns to supervisor.
• Provides general administrative/clerical support to the leadership team and other program areas as assigned.
• Greets visitors and clients, answers questions, and connects visitors to appropriate staff.
• Monitors activity of reception area and responds appropriately in the event of a threatening situation. Activates security alarm at the end of the day.
• Handles forms and fees related to client visits.
• Answers telephone responds to inquiries, and/or routes calls to appropriate staff.
• Prepares office reports. Reviews and balances daily fees and credit card transactions.
• Receives, dates, and distributes incoming mail. Processes postage for outgoing mail.

Additional Responsibilities:

• Demonstrates teamwork and support of the JFS mission and values.
• Performs other duties as required or assigned
• Complies with all company policies and standards.

Qualifications: To be successful in this position, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with varying abilities to perform the essential functions.

Education: High school diploma or GED

Work Experience: 3-5 years of clerical, secretarial, and/or receptionist experience

Knowledge, Skills and Abilities:

• Ability to prioritize and to manage multiple assignments.
• Has strong attention to detail and thoroughness in completing work tasks.
• Quick keyboarding speed and accuracy
• Strong interpersonal and telephone communication skills and the ability to work effectively with a wide range of stakeholders.

Skill in the use of standard office equipment (telephone, conference equipment, fax, copier/printer, personal computer, postage machine, etc.), computers, and software applications.

Licenses, Certifications and Professional Affiliations: N/A

Supervisory Responsibilities: N/A

Work Environment: Work is typically performed in an office environment. Occasional evening and weekend hours may be required. Flexible scheduling is required to accommodate the needs of JFS.

Physical Demands: This position requires prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds.

Travel: Minimal local travel required.

Other: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

JFS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.