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SalaryIt’s great to work at a place where people are truly committed to serving our students! We’re committed to bringing passion and energy to our College.
This position is recognized as the lead classified position of the Enrollment Services department group. This includes the following units: Admissions, Advising & Transfer Services, Enrollment Communications, Financial Aid, Records & Registration, and Testing Services. This employee represents the Dean of Enrollment and supports the diverse components of Enrollment Services as a whole. As the lead classified role in this department group, this employee is called upon to supervise office procedures and solve problems.
Although the Administrative Assistant does not directly supervise and evaluate staff members, this person has a leadership role in office operations. This employee is often the point person called to the front counter to address problematic situations. Routine job responsibilities demand that this employee supervise processes including, but not limited to, tuition appeals, withdrawal appeals, and residency. This employee must demonstrate a high degree of flexibility and a willingness to adapt to realities as processes, procedures, and positions evolve.
Due to the nature of daily interactions incumbent to this position, any error in judgment can have far-reaching effects. The Administrative Assistant is often the bearer of unwelcome news, particularly with regards to tuition appeals and residency issues, under the direction of the Dean. The employee must use tact, diplomacy, and persuasion in dealing with potentially volatile situations to ensure that these situations do not escalate into a prolonged and unproductive series of complaints. Consequences of errors in these areas include legal actions against the College and the potential to create a negative impression of the College within the community.
Hourly Range: $20.1867 - $21.5998 (commensurate with experience)
Bucks County Community College offers an exceptional benefits package that includes medical, dental, vision, prescription plans, 403B pension plan, life insurance, short & long-term disability, generous paid time off, summer hours, tuition waivers, tuition assistance, wellness center, cafeteria and free parking on a beautiful Bucks County campus
Minimum Qualifications:
- High School diploma or G.E.D.
- 1-3 years job-related experience in a professional office.
- Proficiency in Microsoft Office, especially Word, Excel, and Outlook.
- Ability to handle confidential matters with discretion.
- Ability to communicate effectively.
- Ability to screen and solve problems.
- Ability to work independently with general supervision.
- Ability to multi-task.
- Ability to work within and respond effectively to time constraints.
- Must be detail oriented and highly organized.
Application Instructions:
Interested candidates should submit a resume, cover letter, and contact information for three professional references.
At this time, this position operates on a hybrid schedule, with an on-campus/in-office presence at least three days a week.
We are proud to be an organization that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
Please Note: At this time, the College does not provide work visa sponsorships. To be considered for employment at Bucks County Community College, applicants must be permitted to legally work in the United States without employer sponsorship.
