Administrative Assistant

Job Description:

Four Seasons Home Products is seeking an experienced Administrative Assistant to provide clerical, administrative and receptionist support for our Lee’s Summit production team, as well as provide administrative support to project managers and director of production.

Essential Job Functions:

• Taking and fielding customer phone calls, maintaining a positive attitude and excellent customer service.
• Manage customer repair calls and coordinate service with project managers and installation teams
• Maintaining organized and accurate records and files
• Data entry
• Office Management which includes answering questions via phone, email and walk-ins; manage office equipment throughout the department; supply ordering; event coordination.
• Receives, sorts and forwards incoming mail, and deliveries as well as managing outgoing mail
• Orders, receives, stocks and distributes office supplies and
• Coordinates the pick-up and delivery of express mail services and orders/stocks related supplies
• Receives and attempts to resolve complaints through knowledge of company policy and products
• Preparing detailed job descriptions and important job specific-related information for installation crews
• Scheduling appointments and dig-rite services for clients and job sites
• Other administrative duties as assigned
• Maintain workflow in a fast-paced environment
• Answer customer questions regarding job information, warranties, etc.
• Maintain multiple projects simultaneously with deadlines and frequent interruptions

Skills and Abilities:

• Well organized, detail-oriented candidate.
• Collaborative and supportive
• Strong written and oral communications and relational skills
• Strong interpersonal skills with tact and diplomacy
• Strong organizational, managerial, and problem-solving skills with attention to detail
• Good public relations and customer service
• Operate a variety of office equipment, including computer, printer, calculator, and copier
• Strong Knowledge of Microsoft Word, Excel and Power Point
• Strong work ethic and emphasis on attention to details
• Ability to work independently on assigned tasks as well as accept direction on given assignments
• Ability to work in a team environment

Preferred Qualifications:

High school diploma or equivalent and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person