Administrative Assistant

AIS Construction Equipment is the oldest Michigan owned and operated heavy equipment company in the state and we are looking for a full-time Administrative Assistant to add to our Lansing Fleet Service Department. This individual must be self-motivated, organized, thorough, and possess the ability to multi-task. This is an in-person job at our Lansing branch Monday through Friday from 7am - 5pm.

Job Responsibilities:

• Provide exceptional customer service to customers via phone, email, and in-person
• Create work orders for service technicians
• Thoroughly review and prep work orders/invoices, type descriptions from technicians and verify correct labor and parts are billed
• Accounts receivable - contact customers and collect on invoices
• Accounts payable
• Manage the technician time clock system
• Reporting and filing
• Assist in completion of new hire paperwork
• Prepare and submit expense reports
• Interact in a positive and enthusiastic manner with customers and service technicians, as well as sales, parts and other administrative staff within AIS

Job Requirements:

• 18 years of age or older with a high school diploma or GED
• Valid state-issued driver's license
• Ability to pass drug screen and background check
• Time management skills and ability to multitask
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Proficiency in MS Office
• 1-2 years of administrative experience, ideally in construction equipment, automotive, or similar
• Experience with construction equipment a plus

Benefits:

• 401K with a generous employer match
• Medical, dental, optical and prescription insurance plans
• Paid vacation, holiday and sick days
• Advancement opportunities from within
• Annual company-wide Christmas party and other team-building events
• Company apparel and promo gear
• Other incentives as deemed appropriate

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Expected hours: 45 – 50 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person