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Form of workPosition Summary: Performs administrative and business tasks for the program/department, in addition to general clerical office duties.
Principal Responsibilities:
- Answers and screens telephone calls; provides basic information to callers and routes calls to appropriate staff.
- Receives incoming mail and routes to appropriate staff. Prepares outgoing mail and ensures proper delivery.
- Maintains inventory and orders office supplies as needed. Works with Facilities Management Department to ensure that proper inventory control and ordering protocols are followed.
- Maintains departmental filing systems. Files correspondence and other records.
- Maintains and updates client mailing list; creates labels and facilitates mailings to clients and others.
- Assists in the preparation of monthly service summary and statistical reports, and other required documentation, according to departmental standards.
- Greets visitors, ascertains nature of business, and directs visitors to appropriate staff member.
- Assists with Department/Division with submission of check requests and invoices, including staff reimbursement for travel expenses.
- Makes copies of correspondence or other printed material, scans documents and transmits faxes related to department activities.
- Assists with data entry in electronic client record keeping system.
- Prepares confidential reports, correspondence and other materials for Department/Division director.
- Assists with coordination of client transportation to social programs and events.
- Performs other related duties as required or assigned.
- Adheres to organization’s standards by completing annual mandatory trainings in a timely manner on topics including – but not limited to – Sexual Harassment Prevention Training, IT Security Awareness, Compliance, OSHA, HIPAA and any other training the organization may deem necessary in regards to regulatory compliance or good business practices.
- Adheres to the organization’s policy in regards to absenteeism and appearance
Salary Range: $20 - $21.25 per hour commensurate with experience.
Job Competencies & Minimum Qualifications:
- Associate’s degree (A.A.) or two-years of college or technical school
- Two years related experience or equivalent combination of education and experience
- Experience in working with seniors preferred
- Computer knowledge is a must. Must be proficient in Word, XL and PowerPoint
- Problem solving abilities while multi-tasking; ability to exercise sound judgment
- Excellent verbal and written communication skills
- Excellent customer service and organizational skills
Working Conditions/Physical Demand:
- Business office environment with phone and computer use.
- Must frequently lift and/or move up to 25 pounds and occasionally lift and /or move up to 100 pounds.
