Accounts Receivable/Collection Specialist

Job Summary:

Kovitz Shifrin Nesbit is growing! A well-established and leading law firm located in Illinois is seeking an Accounts Receivable Specialist for our Mundelein office. This position will be responsible for the collection and follow-up of client receivables for a variety of attorneys' practices. There will be a considerable amount of client contact via email and phone, as well as internal communications with firm employees, including attorneys.

KSN offers a hybrid work model, allowing the flexibility to work remotely on a regular basis, with a minimal requirement of one in-office day per week. Note: An in-office initial training period of at least four weeks may be required. The hours for this non-exempt position are 9:00a.m. – 5:00p.m., Monday through Friday. This position may occasionally require overtime. The starting pay is $30.22 per hour.

Duties/Responsibilities:

· Contact clients on a daily basis. Discuss nature of outstanding balance as needed, including providing client with requested backup documentation. Offer/recommend payment plan options if appropriate, with Management approval. Continual and timely follow-up until payment is received.

· Document and record collection activity and status using the firm's collection system. Schedule follow-ups with clients and attorneys.

· Analyze aged receivable reports to identify and target client aging, including identifying potential problems early. Generate, develop, and review various analytical receivable reports and spreadsheets.

· Investigate and analyze client payment history through multiple financial reports to determine the next level of follow-up. Research client accounts and create detailed billing and payment reconciliation spreadsheets, including split/multiple payors, as needed.

· Develop productive partnerships with attorneys to increase the collection effort. Initiate discussions to review their receivable portfolio status and recommend appropriate collection action needed. Notify attorneys of any invoice/balance being disputed by client.

· Develop and maintain ongoing professional working relationships with clients to ensure account remains in current receivable condition.

· Partner with other Accounting Department staff to assist with the cash application process and review payments received and posted to client accounts.

· Identify receivables deemed uncollectible to review with Management for possible write-offs. Turn over accounts to outside collection agencies as needed.

· Other duties may be requested and/or assigned, including special projects that may or may not be directly related to collections/receivables.

Qualifications:

· Four+ years of Accounts Receivable/Collections experience, preferably in a large legal or professional services firm; or equivalent combination of education and experience.

· Computer proficiency with knowledge and experience working in Microsoft Excel, Outlook, and Word.

· Excellent verbal and written communication skills.

· Ability to maintain effective relationships with a diverse group of attorneys, clients, staff, and outside contacts.

· Analytical skills with an aptitude for detail and accuracy to conduct comprehensive analysis of complex billing and payment discrepancies.

· Exhibit high degree of initiative and critical-thinking skills in managing multiple priorities.

· Proactive with excellent troubleshooting, problem resolution, and follow-through skills.

· Excellent organizational skills.

· Ability to work well in a team environment as well as independently.

· Ability to perform mathematical calculations.

· Possess excellent knowledge of reading, writing, grammar, spelling, punctuation, proofreading, and formatting to interpret source data, perform data entry, and proofread material for grammatical, typographical, and spelling errors.

· Ability to maintain professionalism and strict confidentiality in all client and firm matters.

To apply for this position, you MUST submit your resume via the application link:

https://recruiting.paylocity.com/recruiting/jobs/Apply/2014094/Kovitz-Shifrin-Nesbit/Accounts-Receivable-Specialist