Address
Form of work9525 East RL Thornton Freeway, Dallas, TX 75228
Warranty Service Administrative Assistant
Competitive Pay Plan based on Experience
Previous Warranty Administration Experience Required.
Dealership Experience is a plus!
No Weekends!
Cowboy Toyota is a family-owned and operated Toyota dealership with owners available on site. Located 5 miles east of Downtown, we help car buyers from Arlington to Rockwall. We have the highest google ratings and customer satisfaction ratings on the internet! We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and community.
We need to hire an EXPERIENCED Warranty Service Administrative Assistantto process warranty repair orders and claims, refunds, cancellations, answer customers' questions and more. Toyota Warranty Admin. experience is preferred. This is a temporary position with the possibility of becoming permanent. We appreciate our employees and invest in their success! Apply now for this great opportunity to join our growing organization!
Full-time Benefits:
- Competitive pay plan based on experience
- Medical and Dental insurance
- 401(k) retirement plan
- Paid Vacation
- Employee discounts
- Monday - Friday – No Weekends!
- Career advancement opportunities
Responsibilities - Automotive Warranty Administrator:
Prepare, submit, and track auto warranty repair orders and claims according to dealership and manufacturer policies.- Pay close attention to details, accuracy, and timeliness of claims to ensure the Service Department receives payment.
- Process cancellations of warranty products.
- Assist each store's Finance and Insurance Department in answering warranty submittal questions.
- Maintain detailed notes about warranty issues
- Answer customer inquiries about products or cancellation procedures.
- Enter price changes and collect payments
- Process customer refunds within the set rules and timeline.
Qualifications - Automotive Warranty Administrator:
Automotive Warranty Administrator experience is required- Toyota Warranty Admin experience preferred
- Knowledge of Service Department methods, policies, and procedures
- Good computer and math skills, pays attention to details
- Excellent communication and listening skills
- Able to solve problems in a professional and tactful manner
- A positive attitude, good work ethic, and professional appearance
- Valid driver's license
- High school diploma or equivalent
- Please upload your resume and complete the online assessment
- Must be authorized to work in the U.S. without sponsorship and be a current resident.
- Must pass pre-employment testing to include background checks, MVR, and drug screening.
We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
