You should be adaptable, and self-motivated, have exceptional customer service skills, and a willingness to participate. The people who thrive at Alliance Laundry Systems Distribution love, take pride in their work and enjoy finding efficient ways to help our customers succeed.
Our warehouse is located in Commerce, CA 90040.
- Provides prompt and courteous customer service to employees and suppliers.
- Responsible for daily opening duties of the warehouse area such as opening and closing facility, while properly securing the building at the end of the shift.
- Responsible for shipment handling like loading and unloading of shipment; following the progress of orders, pulling, and preparing loads for shipment per customer requirements. Stages equipment in preparation for shipping.
- Assist with loading and unloading of trucks and trailers and preps them for delivery.
- Operates forklift truck, pallet jack and other equipment in a safe manner. Follows all safety and security procedures to prevent injuries and ensure a safe working environment.
- Maintains equipment inventory levels of current and incoming equipment/parts, and performs cycle counts.
- Maintains the warehouse in a clean and orderly manner, to include sweep warehouse floor and empty rolling trash dumpster, among others.
- Effectively communicates customer or service escalations to manager.
- Contributes to best practices and process improvement.
- Performs other related, incidental, and similar duties including interdepartmental projects as required.
- High school degree or equivalent is required.
- 6 months to 1 year of work experience working in a warehouse and/or parts department. Equivalent combination of education, training, and experience will be considered.
- Experience in telephone systems and email/ticketing system-based customer support preferred.
- Proficient computer skills including using MS Outlook, Word, and Excel preferred.
- Experience in operating equipment including forklift truck and pallet jack required, and current certification is preferred.
- Strong Technical Acumen; Ability to read and understand packing slips, shipping documents, product labels and serial numbers, as well as safety guidelines.
- Solid organizational skills and detail-oriented; Ability to self-manage workload and multiple projects simultaneously while managing and meeting deadlines.
- Excellent written, verbal, and interpersonal communication skills; Communicate effectively and professionally across all levels of the organization while maintaining a positive and enthusiastic demeanor.
- Resilient; Able to confidently navigate ambiguity and change.
- Strong work ethic; Self-starter, demonstrating a proactive approach, self-initiative, and tenacity.
- Position involves sitting long periods, standing, manual dexterity, stooping, bending.
- Position requires the ability to lift, carry, push, and pull up to 50 lbs. frequently. For greater weight items assistive devices will be provided.
- While performing the duties of this job, the employee is regularly required to talk and listen and use hands to manipulate objects or controls. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting; close vision and ability to adjust focus.
- Medical, vision, and dental benefits
- 401k match up to 6 percent
- 3 weeks or 120 hours of vacation plus 11 paid holidays
- Alliance Laundry Cares Scholarships: Six scholarships are available for the children of US-based Alliance Laundry Systems employees who are graduating high school seniors or currently enrolled at a college or university, or trade or technical school.
- Educational Assistance Program: All full-time employees are invited to take job-related classes or earn degrees, following approval from your supervisor and the Director of Human Resources.
- Employee Purchase Program: All team members can purchase one washer/dryer pair each calendar year at a discount. Invite Friends and Family to receive 25% off.
For California the base compensation range for this role is $19.00 to $22.00 per hour . Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.