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Form of workJob Description
The Vice President, Resident Wellness (RN) is responsible for working with the Operations team and in partnership with the Health & Wellness Directors to support the overall clinical operations of the communities assigned and their associated P&L. This is an outstanding opportunity for individuals who are team oriented, dedicated, and enthusiastic about working with seniors. In this rewarding role, the Vice President, Resident Wellness (RN) will be responsible for supporting the overall management and leadership of the communities and ensuring that the services offered meet or exceed Balfour’s high standards for quality resident care.
What you will do:
⦁ Support the day-to-day clinical functions of the communities, including but not limited to, the development and implementation of department policies and procedures, promoting teamwork among departments, working closely with the sales and leasing team to ensure full occupancy
⦁ Be involved in the development and implementation of Wellness programming at all of our communities ??
⦁ Provide clinical expertise, leadership, education and mentorship to Health & Wellness Directors and Memory Care Directors within each community
⦁ Build out and trains all clinical staff on the EHR (ALIS)
⦁ Ensure compliance with all regulatory state and federal requirements in the senior living space as it relates to care of residents, this includes the following:
⦁ Oversight of compliance with safety and infection control programs
⦁ Oversight of licensure compliance of each community with all federal, state and local regulations. Ensure compliance with state report requirements
⦁ Partner with HR to ensure ongoing staff training meets the needs of the state
⦁ Assist with interviewing, hiring, and supervising of nursing and care staff
⦁ Ensure compliance and performs legal risk mitigation in assisted living, independent living, and memory care
⦁ Develop and delivers training to community leadership teams related to clinical programming, systems and processes, policies, regulatory compliance, and legal risk management.
⦁ Oversee the clinical quality assurance programs, survey readiness, risk mitigation measures, and regulatory policies and procedures
⦁ Serve as a key member of the company executive leadership, risk management, and legal committees.
⦁ Create and implements consistent practices for nurses and care staff to adhere to while performing required job duties
⦁ Complete monthly clinical audits to ensure compliance
⦁ Work closely with the sales leasing team to assist in development and implementation of marketing initiatives and sales objectives to ensure full occupancy
⦁ Oversee training and support with clinical assessments
⦁ Consult with Health & Wellness Directors and department managers to facilitate change and improve service for residents and their visitors
⦁ Partner with Health & Wellness Directors to ensure the needs of all residents are met considering their physical, emotional, dining and social needs
⦁ Ensure appropriate actions are taken swiftly in response to expectations and feedback from residents and families
⦁ Monitor effective implementation of quality improvement plans
⦁ Partner with Health & Wellness Directors to foster a strong, cohesive team environment that builds morale among staff and creates high staff retentions
⦁ Develop and manages vendor partnerships and standardization across the company to create efficiency and ensure high quality experience of care for our residents
⦁ Support physical property maintenance, ensuring the community is a safe, secure, and well-maintained environment in compliance with all government safety regulations for all residents, guests, visitors, and associates.
Qualifications:
Bachelor’s degree in healthcare, business or related field; or equivalent experience required.
Previous experience in senior living, healthcare or hospitality industry.
Prior and successful experience managing a P&L required.
Minimum 5 years’ experience in managing individuals or teams.
Strong management or leadership background in managing sales teams.
Demonstrated ability to think strategically and work proactively in the creation and management of operational solutions resulting in organizational success.
Outstanding business acumen with excellent analytical skills in addition to financial, operational, and strategic marketing capabilities, including the ability to recognize and act upon opportunities for revenue enhancement and cost containment.
Excellent oral, written and interpersonal communications skills, with the ability to bring individuals together and function as a positive and effective mentor.
- Experience in senior living preferred, especially with a discerning and affluent customer base.
Current State/Federal/Local required certification or license to manage a community a plus.
Experience leading sales teams preferred.
Travel up to 25%
Willingness to work beyond normal working hours and on weekends, when necessary
