Address
Form of work
SalaryLocation: Denver, CO
Company URL: http://www.azds.com/
AZDS Interactive Group is the world’s leading digital agency for the luxury travel industry, offering innovative marketing and technology solutions to the world’s leading luxury experiential brands that improve their guest experience and deliver measurable conversion and revenue increases. We pride ourselves on our cutting-edge digital expertise and portfolio of world-renowned clients - from Montage Hotels & Resorts to the Ritz London to Raffles to 600+ other luxury properties across 6 continents - but also on our forward-looking, innovative culture & work environment.
- Design technology strategy for large scale revenue and traffic generating websites, mobile applications, SaaS products and other digital solutions.
- Serve as technology consultant on major projects to provide capabilities, insights, project risks, issues and develop mitigation and contingency plans where required.
- Evaluate and provide direction for complex systems integrations.
- Serve as primary technical contact for third-party partners and vendors, to identify and document integration points with third party solutions.
- Evaluate resources, capacity and priorities to ensure streamlined efficiencies and maximization of profitability.
- Direct research efforts to acquire learnings and make data-informed decisions based on user behavior to optimize and enhance platforms and products.
- Directly work with Clients to understand objectives and capabilities to ensure accuracy in scoping new development features and creating repeatable process for project quoting.
- Prepare and deliver proposals and presentations in addition to regular project documentation such as schedules, status reports and technical documentation.
- Directly assist Clients and vendor partners with troubleshooting technical issues and opportunities.
- Lead process for technical RFP, contracting and vendor documentation review and craft proposal, contractual and support-level agreements.
- Define and document best practices and contribute to company knowledge sharing effort.
- Deliver best-in-class websites, digital platforms, and new product features, bug-free, on-time, and on-budget.
Key Experience Requirements:
- 8+ years developing and leading large-scale technology engagement at senior leadership level.
- Advanced knowledge of programming languages such as PHP, SQL, Angular, Symfony, etc. and the ability to propose alternative solutions and cost-benefit analysis based on these technologies.
- Experience building applications and digital platforms for large multinational brands.
- Robust understanding of excellent UX/UI for websites and mobile apps.
- Deep appreciation and understanding of user experience, including research, user-centered design techniques, information architecture, usability testing-and applying it to create compelling digital experiences for large scale platforms.
- Expert-level knowledge of object-oriented design concepts, various frameworks, data storage implementations and enterprise design patterns.
- Proficiency in managing development projects via Jira.
- Knowledge of multiple CMS platforms, such as Wordpress, Contentful and AEM.
- Proven ability to manage large scale technology projects successfully.
- Experience adapting project management methodologies (Agile, Waterfall, Lean, Kanban) to the needs of the project.
- Proficiency in Figma and the Adobe Creative Suite.
- Must have an excellent understanding of best practices across technologies (client/server-side, Q/A, deployment, project management etc.).
- Experience managing technology teams at scale.
Key Leadership Qualities:
- Possess strong Customer Service mentality - able to provide white-glove service with the same level of attentiveness and service to go above and beyond with our Clients in the same way that they do with their guests.
- Exhibits confidence, persuasion and solid interpersonal skills.
- Advanced ability to analyze business requirements quickly to determine and assess feasibility.
- Polished, poised, and professional in both mindset and manner: use of utmost discretion at all times.
- Strong agility, with a willingness to adapt within an ever-changing and fast-paced environment and industry.
- Up-to-date understanding of market trends and keen interest in following emerging technologies.
- Excellent time management, problem solving, teamwork, and communication skills.
- Flexibility in scheduling; willingness to work long hours as needed, especially around project milestone deadlines.
Compensation and benefits:
- Estimated Base Salary range: $160-190k, depending on experience.
- Annual bonus opportunity.
- 401(k) - 4% employer match (without vesting schedule and no compensation maximum).
- Health insurance (company pays 100% of monthly premium).
- Dental insurance (company pays 100% of monthly premium).
- Vision insurance (company pays 100% of monthly premium).
- Life insurance (company pays 100% of monthly premium).
- Generous Paid time off policy, in addition to all major holidays.
- Paid week off annually between Christmas and New Year’s Day.
This role is based on location at AZDS global headquarters in downtown Denver, Colorado, USA.
About AZDS:
AZDS is the global leader in providing digital marketing, technology and booking engine partner services to luxury hospitality brands. Our expertise is in creating full-funnel digital conversion-focused experiences for an elite group of discerning partners that not only bring their brand to life in exceptional new ways, but drive increased bookings and revenue. We create immersive 360-degree digital ecosystems that optimize every step along the guest journey for High Net Worth and Uber-HNW travelers. From go-to-market efforts to website development to booking engine integrations, AZDS offers a premier full-service partnership approach across all our clients’ owned channels that makes their jobs easier, drives increased revenue, and provides full-funnel guest analytics across a fully integrated digital experience. A significant differentiator is that we lead the industry in custom integrations. We are certified partners with Sabre Hospitality’s SynXis booking engine, and have the ability to pull their APIs throughout a client’s entire website to create seamlessly integrated, fully-shoppable experiences that drive conversion, culminating with our industry-leading booking engine product, RevRaise. We have 500+ clients across 6 continents, including iconic luxury hospitality brands such as Montage Hotels & Resorts, The Oetker Collection, The Ritz London, The Breakers Palm Beach, Shutters on the Beach, and Sereno Hotels, among many others. While our highest measure of success is driving increased client bookings, we have also won significant industry awards, including W3 Best in Class awards, The Internet Marketing Association Website of the Year, and Pixel Awards for our attention to user experience and design. Our ability to see trended guest behaviors across all of our platforms (20 million guests & $1.7B annually) gives us the ability to provide benchmarking and aggregated data, insights and strategic advice to our partners to optimize performance. We pride ourselves on our laser focus with an elite group of clients, our proven results in driving conversion, our first-class responsive service, and our ability to innovate and drive results as true extensions of our clients’ teams.
