Vendor Management / Data Support Consultant Ii

Vendor Management /Data Support Consultant II
Logistics:
Hybrid - Temple Terrace, FL (in office 2 days a week)
Required to workday, evening, night and weekend shifts as well as overtime and holidays as required.
Job Description:

• Responsible for all administrative and audit related functions for Third Party Vendors servicing client domestic Global Network Operations team.
• Manages workload distribution, job due dates and change controls as well as audit functions related to both works completed by client vendor partners.

General Duties – Vendor Management Center:
Duties many include but are not limited to the follow:

• Ensuring accurate work load distribution and on-time process and completion by client vendor partners.
• Develop action and remediation plans with Vendors to address any backlogged or past due work or projects to ensure their timely completion.
• Works with internal parties and vendors to validate and correct work request descriptions and details.
• Ensure appropriate stakeholders are aware of and approve changes requested by Vendors.
• Issues regular audit requests on completed vendor work to ensure compliance with client specifications and local codes.
• Collects and reviews audit forms and performance reporting metrics for vendors at market and national levels to build Vendor Score Card reports.
• Provides score card results to management for further analysis and planning.
• Historically track all Vendor performance data at market, region and national levels. Identify improvement opportunities based on historical trending analysis.
• Review performance analytics, vendor and Field Operations feed to identify potential contract improvements and other areas of opportunities.
• Requires a comprehensive knowledge of telecommunication equipment, processes and systems as well as department policies and procedures.
• Must have excellent written and verbal skills.
• Must present a cordial and professional image of client’s company when working with various partners.
• Must have comprehensive knowledge of MS Office or similar software to build and maintain spreadsheets, presentations and other required documents.
• Must be a self-starter, highly organized and able to learn on your own.
• Must be a team player.
• Ability to work independently with minimal supervision.
• Requires additional instructions and some guidance on new or more complex assignments.
• Provides direction and guidance to less experienced team mates.
• Performs complex administrative and analytical duties as needed.
• Follows standard procedure and guidelines.
• Uses individual expertise to solve more complex problems.
• Associates degree in related field (project management, telecommunications, electronics e.g.) and 3 to 6 years of job related experience or an equivalent combination of education and experience required.
• Desktop computer skills are essential.
• Required to work day, evening, night and weekend shifts as well as overtime and holidays as required.

Pay Range: $30 - $35
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.