Job Description
Company Overview:
Join us at THQ Company, a leader in healthcare technology, where we are dedicated to delivering healthcare oriented products and services. We are looking for an experienced e-commerce Store Manager who is well-versed in various facets of e-commerce, including data management, marketing, and vendor relations. This role is designed for individuals who excel in a dynamic environment, are adept at multifaceted e-commerce operations, and have a passion for driving growth and excellence in online retail.
Core Responsibilities:
- Manage the overall operation of our Shopify store, ensuring a stellar customer experience and streamlined workflow.
- Handle data with CSV, Excel, and databases expertise, ensuring accurate and efficient product data management.
- Conduct bulk uploads and downloads, adeptly managing data and settings within the Shopify environment.
- Utilize Shopify's marketing channels effectively, coordinating with the marketing team to enhance our store's visibility and sales.
- Ensure product imagery adheres to high-quality standards, aligning with our brand's visual guidelines.
- Analyze store performance using various metrics, identifying trends, and implementing improvement strategies.
- Engage in vendor relations, managing communications, negotiations, and partnerships with suppliers, drop shippers, and wholesalers.
- Develop and execute drop shipping and wholesale buying strategies, negotiating terms that benefit and align with our business objectives.
Required Skills and Qualifications:
- Bachelor's degree in Business, Marketing, or a related field, strongly focusing on e-commerce. In lieu of a degree, possession of five years of multifaceted experience running large online stores.
- Minimum of 3 years of experience in e-commerce store management with Shopify.
- Proficiency in data management, including experience with CSV, Excel, and databases, specifically related to e-commerce applications.
- Skilled in bulk data management and familiar with the technical aspects of Shopify platform management.
- Knowledgeable about Shopify's marketing channels and experienced in digital marketing strategies.
- Competence in maintaining high-quality photo standards for online product presentations.
- Proven experience in vendor relations, including drop-shipping and wholesale buying negotiations, demonstrating strong negotiation and communication skills.
- Analytical skills to interpret data and KPIs, turning insights into effective operational strategies.
- Excellent leadership and team management abilities, fostering a collaborative and results-driven environment.
What We Offer:
- Competitive compensation
- Medical, dental, vision coverage for you and your family
- 401(k) with 4% match (eligible after 1 year of service)
- Generous PTO
- Work life balance
- A vibrant, supportive work culture focused on innovation, teamwork, and professional growth.
- Opportunities to work on challenging projects with a direct effect on our success.
- Continuous learning and development opportunities to enhance your skills and career.