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Salary
Pay: $16 / hour - Commission & Language Differential
About Westgate Resorts
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!
Job Description
The primary function is to sell event packages to owners and/or guest in order to provide sales tours for resorts located outside of Florida. Team member will sell and activate vacation packages for discounted resort stays and events. Activation includes manifesting the invites, selling vacation packages and booking the reservations for the stay as well as scheduling the tour date and time.
Duties
- Sell vacation packages to guests/owners in person and by phone as needed
- Answer and overcome questions or concerns regarding vacation packages
- Provide 5 Star Customer Service to owners’ guests & OPC’s
- Contact owner/guests that have purchased packages for discount stays through outbound calling.
- Manifest invites using SAM’s system by entering all contact information and package details per invite.
- Book reservations and schedule tour date and time.
- Send confirmation and follow up emails for upcoming reservations.
- Maintain a tracking log of tours and reservations booked.
- Complete daily minimum outbound call requirements for department.
- Meet or exceed the quota set for package sales
Qualifications
Associate’s degree (A.A.) or equivalent from a two-year College or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
Additional Information
Why Westgate?
- Comprehensive health benefits – medical, dental and vision
- Paid Time Off (PTO) – vacation, sick, and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy, and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life, Disability, Accident, Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.
