Technician

Job Title
Technician

Job Summary

• Installs, troubleshoots, services, and repairs telecommunications equipment and fiber optic cable.

Essential Duties & Responsibilities

• Tests circuits and components of malfunctioning telecommunications equipment to isolate the source of malfunctions, using various hand tools.
• Tests repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
• Drives crew trucks to and from work areas.
• Inspects equipment on a regular basis in order to ensure proper functioning.
• Repairs or replaces faulty equipment.
• Removes and remakes connections in order to change circuit layouts, following work orders or diagrams.
• Demonstrates equipment to customers and explains how it is to be used and responds to any inquiries or complaints.
• Analyzes test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
• Adjusts or modifies equipment to enhance equipment performance or to respond to customer requests.
• The company reserves the right to add or change duties at any time.

Job Qualifications

• Education: High School Diploma or equivalent
• Experience: 2 years of field experience
• Must pass a drug screening
• Have a current Driver's license and clean driving record.

Skills

• Excellent verbal and written communication
• Troubleshooting
• Complex problem solving
• Critical thinking
• Service orientation
• Active listening

Physical Demands

The physical demands below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to use a shovel and post hold digger.
• Ability to work out in the elements (heat, cold, rain, etc.).
• Ability to work at heights up to 50'.
• Must be able to climb poles.
• Sitting, standing, and walking.
• Lifting up to 50 pounds several times a day.
• Overhead lifting of over 20 pounds.
• Bending, stooping, climbing ladders and crawling.
• Long hours involving overtime and weekends as necessary.
• Ability to read effectively from a computer screen, sampling device and/or a paper copy.
• Ability to work multiple tasks in a stressful environment while maintaining a positive and pleasant manner with others.
• Ability to handle a large volume of work and perform multiple tasks in a fast-paced environment
• Ability to travel up to 20% of the time.
• Ability to work flexible hours including evenings, holidays, and weekends.

We are an equal opportunity employer