Address
Form of work
SalaryTelework Information: CDT has transitioned to a hybrid work model that is predominately remote centered.
Under the direction of the Staff Service Manager II, Administrative and Office Support Services, the incumbent serves as the primary for the Office of Technology Service (OTech) Senior Executives and provides administrative, analytical, and technical support.
You will find additional information about the job in the Duty Statement.
Working Conditions
- Appropriate attire for professional office environment.
- Occasional on-site support per business-need.
- Functions effectively in an automated environment.
- Daily use of PC and related software applications at a workstation.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- STAFF SERVICES ANALYST
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
As an industry leader, we are committed to partnering with state and local government and educational entities to deliver digital services, develop innovative and responsive solutions for business needs, and provide quality assurance for state government IT projects and services. Our success and legacy of service is reliant upon our highly talented, dedicated, and diverse workforce, for it is our individual cultural diversity, backgrounds, experiences, perspectives, and unique identities that spark our collaborative strength and innovative approach to serving the State of California.
Department Website: https://cdt.ca.gov/career-opportunities/job-openings/
Special Requirements
The SOQ must be submitted with your State Application (STD 678). Applicants must answer each question in its entirety and follow all instructions for answering the questions in the specific order to be considered for the position. Applicants who fail to submit an SOQ as outlined may be disqualified from the selection process.
NOTE: Resumes, cover letters, and other materials will not take the place of the required SOQ.
Instructions:
Response to the Statement of Qualifications (SOQ) must total no more than one (1) page in length and should be formatted with a font of 10pt Arial, double spaced and margins on the top, bottom, and sides of the pages should be one inch. SOQ should include the Job Control #, your name, and "Statement of Qualifications" in the page header, and the header contents should be centered.
Please provide a written narrative describing how you qualify for this position by answering the following question:
With examples, describe your experience assisting senior management and include any knowledge of calendaring, coordinating high-level meetings and your use of various technical tools to successfully provide administrative support.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/12/2024Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications - Required. Please see "Special Requirements" section for further information.
Desirable Qualifications
- Proficient in Microsoft Office Suite
- Developing administrative/business processes and procedures with strong business writing skills.
- Good communication and interpersonal skills for successful collaboration with staff and management at all levels.
- Under continual pressure and tight timeframes, maintain, plan, coordinate, monitor and follow up on multiple, projects and assignments at the same time to ensure deadlines are met, maximum performance, customer satisfaction, and the success of the California Department of Technology.
- Knowledge of procedures and best practices in Human Resources, Fiscal and Contracting.
- Experience in statistical and research methods.
- Analyze information and situations, reason logically, identify and solve problems, draw valid conclusions, and develop effective solutions.
- Ability to think clearly and quickly while analyzing and solving problems of the organization and management.
- Ability to communicate effectively both orally and in writing.
- Ability to use analytical techniques to resolve managerial issues.
- Ability to handle sensitive assignments with tact, diplomacy, and confidentiality.
- Establish and maintain cooperative working relationships.
- Ability to carry out assignments without detailed instructions.
- Ability to work with all levels of staff within OTech, Department of Technology, and other agencies or departments.
- Ability to adapt to shifting priorities and demands, while still meeting deadlines.
- Demonstrated capacity for assuming increasing responsibility.
- Knowledge of office management principles, methods, and procedures.
- Reliable and punctual.
- Strong organizational skills.
- Dependable with good attendance.
Benefits
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: https://cdt.ca.gov/career-opportunities/job-openings/
Human Resources Contact:
Christopher Medina
(916) 898-0351
christopher.medina@state.ca.gov
Hiring Unit Contact:
Michelle Duran
(916) 857-8950
Michelle.duran@state.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Thomas Willis
(916) 898-0119
Thomas.Willis@state.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
The Fine Print
If you have questions about the State Hiring Process visit our Career Opportunities webpage at https://cdt.ca.gov/career-opportunities/state-hiring-process.
- Training and Development Assignment may be considered.
- Additional positions may be filled from this recruitment.
Additional Application Instructions
Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
Applicants who wish to submit hard copy applications shall use the most current version of the State Application (STD. 678) revised 12/2021.Applicants who fail to submit the most current version of the STD. 678 may be disqualified.Employment Application STD. 678
Note: Applications must include a description of the duties performed for each position held; reference to a resume in place of a description of the duties will not be accepted. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview.
Please note that the CalCareer system will not allow you to make changes to your application information once it is submitted. For all other questions regarding your CalHR CalCareer account, you may contact the CalCareer Unit at (866) 844-8671.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
