Address
Form of work
SalaryJob Description and Duties
State Compensation Insurance Fund is a company you can be proud to call your employer. As California’s largest provider of workers’ compensation insurance and a vital asset to California business, our culture centers on our purpose and values.
Under the general direction of OneAdmin Planning & Operations Manager (Staff Services Manager I), this position offers a unique opportunity to be a member of our AskAdmin team. In this role, you will support the organization by providing responses to general questions related to a variety of Administration / Human Resources (HR) related topics. The goal of AskAdmin is to ensure that our clients receive timely and accurate information in order to make sound decisions.
Principal Duties/Responsibilities (include but are not limited to the following):
- Respond timely and accurately to client inquiries and process requests, meeting established service level agreements
- Research client issues and resolve problems by clarifying issues; researching answers; implementing solutions; escalating unresolved problems
- Write and maintain articles, internal reference documents, and email correspondence on various Administration / Human Resources related topics
- Participate in various Admin projects to meet program goals
- Lead presentations to new State Fund employees
- Provide input on ways to increase efficiencies and effectively meet our client needs
- Provide quality and conscientious client service
- Communicate professionally and effectively
- Manage competing demands and succeed in a time-sensitive environment
- Work independently and as part of a team
- Demonstrate a desire to succeed in a flexible, ever-changing environment
- Ensure strict confidentiality of all work and information, based on company policies and procedures
- Regular and predictable attendance
The OneAdmin Planning & Operations Professional will be based in either Vacaville or Sacramento.
New to state candidates will be hired into the minimum salary of the classification or minimum of the alternate salary range when applicable. Placement to alternate salary range may be based on education or experience identified in your state application.
You will find additional information about the job in the Duty Statement.
Working Conditions
Telework may be available and is subject to change based on State Fund guidelines and business needs. Candidates must reside in California to be eligible for this appointment.
Department Information
State Fund is California’s largest provider of workers’ compensation insurance. Established in 1914 by the state legislature, we offer diverse and comprehensive products and services that provide a strong and stable option for employers and injured employees with fast, reliable claims service and medical and indemnity benefits.
Our culture centers on our purpose and values. We exist to provide fairly priced workers' compensation insurance, make workplaces safe, and restore injured workers. To fully represent California, we are committed to our employees by embracing and celebrating our diverse workforce and fostering inclusion to make the workplace a dynamic environment for all. We recognize and reward high performance, yet value a healthy work/life balance.
Special Requirements
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/17/2024Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications - Responses should not be more than two pages, include the Job Control (JC) number in the upper-right corner and the following questions:1. Describe your experience working with a team in a fast-paced environment with changing priorities and strong customer focus.2. How do you approach difficult situations or customer complaints?
Benefits
Health Benefits Program (CalPERS), Retirement (CalPERS), Employer Health and Consolidated Benefits Contributions, Dental, Vision, 401(k) and 457 Deferred Compensation Plans, Employee Assistance Program, Group Legal Services Insurance, Holidays, Vacation/Sick/Other Paid Leave, Flex Elect Reimbursement Program, Wellness and Recognition, Alternate Work Schedules, Transit Pass Program, Tuition Reimbursement, Dependent Scholarship Program, Leadership Training, Mentoring Program https://www.statefundca.com//Home/StaticIndex?id=https://content.statefundca.com//careers/Index.asp
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Human Resources Contact:
Carl Agulo
(209) 268-2462
CAgulo@scif.com
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Rosa Gil-Robles
(800) 499-8668
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Background Investigation
Acknowledgement
By applying to this position, you are also acknowledging that you have received the following information:
- California State benefits
- Duty statement/Job Description
- Salary ranges and steps for the classification(s) advertised
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
