Senior Payroll Analyst

Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.
Join us and make the dream of home ownership possible!
Job Description
The Senior Payroll Analyst is responsible for the accurate and timely processing of exempt and nonexempt payroll. You will prepare data necessary for the filing of payroll-related tax returns and miscellaneous withholding forms. As Senior Payroll Analyst, you will also be responsible for balancing payroll runs, producing federal, state and local tax payments, and answering employee questions and troubleshooting issues. You will also complete year end task to ensure accuracy W2 processing and assist with internal and external audit/legal request.
Job Function
• Determines requirements for payroll system changes, configures the system to meet requirements, and assists with or coordinates testing of system changes.
• Assist with processes payroll each pay period in a timely manner by following a standard procedure and checklist including but not limited to entering payroll data into the payroll system, auditing data inputs for accuracy and making any necessary corrections, reviewing gross-to-net reports for accuracy, and submitting results to the manager for signing off so that payments are accurate and all audit controls including but not limited to SOX controls are met.
• Documents standard operating procedures for application configuration to ensure consistency of system set up so that knowledge transfer and troubleshooting have maximum efficiency and to facilitate the training of payroll staff.
• Answers employee and manager queries through telephone or troubleshooting root cause as necessary, and taking corrective actions if needed in order to ensure accurate payroll and high customer satisfaction.
• Teams with accounting to ensure accurate transfer of information and generation of accounting entries each pay period and any ad hoc request.
• Regular preparation of relevant reports, including weekly, monthly, quarterly, and year-end reports (gross payroll, hours worked, tax deductions, etc.)
• Year end task including processing W-2s and year end audits and annual ACE event task.
• Acts as liaison between internal customers and external vendors as needed.
• Provides regression and various testing of system changes as needed to ensure accuracy of system maintenance and/or enhancements.
• Assist with any internal or external audit request including legal request as needed
Additional Duties
• Analyzes system capabilities and business processes during the normal course of activity and makes recommendations for improvements in order to support data integrity efforts.
• Generates reports for internal and external customers as needed.
• Maintains and tracks all issues/work using standard Issue Tracking Processes.
• Other duties as assigned.
Job Competencies
• Skilled in using various payroll systems, Microsoft Excel and Microsoft Access.
• Skill in configuring and testing payroll systems; Workday payroll configuration experience highly desired.
• Knowledge of payroll processes and regulations.
• Knowledge of the overall HR business process delivery model.
• Ability to process payroll from input through to paycheck with little to no oversight.
• Ability to prioritize work to ensure customers are satisfied and systems are up and running at all times.
• Ability to analyze business and technical processes and determine ways of making them more efficient.
• Ability to work effectively with outsourcing providers in an SLA-based model while maintaining high degrees of attention to detail, accuracy, and poise under pressure.
• Ability to work with a collaborative work style and effectively handle employee inquires
• Ability to maintain the strictest confidence.
• Ability to implement new regulations and/or applications quickly and effectively.
Education/Certifications and Experience Requirements
• Minimum of a 2-year degree required; four-year degree in information systems or accounting preferred.
• Certified Payroll Professional (CPP) for the US or equivalent international payroll certification and Lean/Six Sigma Certifications highly desirable.
• Minimum of 3-5 years of payroll processing experience.
• Experience with Workday payroll systems is highly desirable.
• Minimum 2 years of systems analysis and systems configuration experience.
• Experience supporting and configuring time entry required.
Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran.