Senior Account Manager, Public Health Campaigns (Remote)

WHO WE ARE: At Fors Marsh, we take on issues that matter. We are a team of researchers, advisors, and communicators working together to shape the systems that shape our lives. We look at human behavior from all angles to design targeted solutions that influence decision-making and move people to action. We are committed to the problem, not just the project, and we are intentional about taking on work and forming partnerships that balance purpose, people, planet, and profit. We are a certified B Corporation, a Just employer, and a 2019-2023 Top Workplace. We hold ourselves accountable to the values that have always defined us. And those values drive us to be the best possible versions of ourselves-for each other, our communities, our clients, and the world.

WHO WE ARE LOOKING FOR: Fors Marsh is seeking an experienced Senior Account Manager to manage contracts within the federal health space. This individual would work in the Public Health Campaigns within the Strategic Creative & Communications business area. This job is best suited for an individual who has project management and client service experience, and who has managed health-related creative communications contracts for the federal government. Experience managing campaigns and working with several departments (research, creative, media) is preferred.

Responsibilities include:

• Leads communications projects or small contracts in the areas of content development, digital marketing, stakeholder engagement and outreach, public relations (PR), and social media.
• Owns project task areas and drives the team toward strategy and deliverables for that task area in alignment with the goals of broader team and client objectives.
• Brings smart thinking and experienced project management to support client goals and project objectives using sound strategies and integrated solutions.
• Works collaboratively with team members and across the company to develop strong partnerships with clients, agency teams, and resources.
• Authors strategic plans and briefs, leveraging templates and best-practice documentation for client deliverables.
• Manages and mentors junior staff.
• Leads the development of designed materials (e.g., templates, social graphics, brochures) and content (e.g., FAQs, PowerPoint slides, website copy).
• Provides feedback on drafts and quality control of materials.
• Independently identifies project barriers and brings creative solutions to the table to move the project forward.
• Provides support for business development efforts, including writing for proposals.
• Conducts client presentations and articulates strategies, recommendations, and next steps.
• Is accountable for own actions and takes ownership of team performance and client results.
• Has the ability to author thought leadership pieces, weaving in data, analysis, and insight.

Qualifications:

• Minimum of eight years of experience in advertising, marketing, or communications in an advertising agency or similar services firm.
• Bachelor's degree or equivalent combination of education and experience in marketing, communication, business, or related disciplines.
• Ability to develop and maintain client relationships.
• Strong verbal and written communications skills.
• Track record of developing partnerships to advance campaign objectives.
• Proven success managing and delivering campaigns with a data-driven approach, and general experience applying those capabilities within different web environments, such as content management systems (Wordpress, Sharepoint, Box), marketing automation systems (Mailchimp, Constant Contact, GovDelivery), project management (Asana, Jira) and social media platforms (Meta, Twitter, LinkedIn).
• Experience with monitoring and evaluation of campaigns, including Meltwater or Cision.
• Applicants may be subject to a low-level government security investigation and must meet eligibility criteria for access to sensitive information.
• Must be a U.S. Citizen due to our federal contract requirements.

Preferred Qualifications:

• Experience working with federal government (ideally health) clients.
• Subject matter expertise in the field of drug overdose prevention and/or substance use disorder.
• Very experienced with project management.
• Experience with client management.
• Agency experience and experience working with a variety of departments (research, creative, media).

We Offer:

Our benefits typically meet or exceed our competitors' packages. Ways we are unique?

• Ability to make an impact on people's lives, both internal and external to the organization.
• Top-tier health, dental, vision, and long and short-term disability coverage all covered at 100% for employee coverage.
• Remote work.
• Our company culture, which values balance and allows each employee to take leave as they require it to balance the responsibilities of both their work and home lives without worrying about depleting their available leave hours.
• We provide a floating holiday bank so you can celebrate the days you value.
• Generous matching retirement contributions and no vesting period starting the third month of employment.
• Dedicated training and development budgets to expand your expertise and grow your skillset.
• You can volunteer your way with paid time off.
• You can participate in Fors Marsh staff-led affinity groups.
• Our employees receive product and service discounts through the certified B Corp network.

Salary: $90,000 - $118,000

Location: Remote, United States Residents only

EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.